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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 29, 2020

I went to service my RAV4. The time was promptly. It was my first time visiting oak lawn Toyota. I will say I will be returning back to service my RAV4. Great experience More

by Josegonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Sep 29, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 29, 2020

Very professional. Nice. Honest . do their best to solve problem... They could not diagnose my car trouble... Next morning I had same problem... Car would not start... More

by AL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we will continue to work with you to find a solution to your car's problem. Juan Vazquez, Service Manager

September 29, 2020

I was very pleased with the saleperson Liz Chavez, she was great!! also Dominck in financial dept. Thank you for all your help and enjoying my new Toyota Tocoma 2020. Thank you Juan Vazquez you did a grea More

by rere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 29, 2020

Excellent service and advice about my car. Social distancing was a priority in waiting room. Very understanding staff about my concerns about servicing my car during pandemic. More

by ann.o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2020 -

Oak Lawn Toyota responded

Ann, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 28, 2020

I was from out of town and they help me very much make me feel welcome got to the problem and show me what was wrong More

by Juanyamada52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who took us to eat and pick us up
Sep 28, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 28, 2020

. Keep up the good work I really appreciate the precautions you Guys are taking to prevent the spread of the virus COVID-19 ., and less waiting time More

by LYDIEPOMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 28, 2020 -

Oak Lawn Toyota responded

Lydie, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad our team could make your experience a positive one, and we hope to see you again! Juan Vazquez, Service Manager

September 28, 2020

Great Customer service Patrick was very professional and Great Customer service Patrick was very professional and nice. The price was very reasonable. Patrick explained the whole process prior to the com More

by Shreejipatel1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Sep 28, 2020 -

Oak Lawn Toyota responded

Shreeji, Thanks for sharing your thoughts about your recent experience working with Patryk here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 27, 2020

My visit was very other got me in and out I was Frank was my service guy very nice guy check my car all over He young man that got my car when pulled in very nice Thank u guys More

by angeljones226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear that Frank and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 26, 2020

Always the best service. Have kept my 2013 Prius running like new. You can't go wrong by taking your car to Oak Lawn Toyota. More

by nimackev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 27, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 25, 2020

But dealer on the Southside!!!!Great hours to check in But dealer on the Southside!!!! Great hours to check in for service and very friendly people to work with, from secretaries to the salesmen. Not to m More

by dametzes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Sep 27, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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