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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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October 07, 2020

I was in and out super fast. Everyone was nice and friendly. My rep also gave me information about automatic start. I really appreciate him. More

by ADRIANAH_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Richerme, Daniel Schnur
Oct 07, 2020 -

Oak Lawn Toyota responded

Hello Adriana, appreciate your business, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 06, 2020

Service was excellent and fast. The facility was clean. I can see the efforts made to clean for COVID 19. Overall this was a wonderful experience. More

by chrlgoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Oct 06, 2020 -

Oak Lawn Toyota responded

Hello, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 02, 2020

Love this location and everyone is friendly and always efficient got in and out for service on my car. Would recommend. Thanks for the great service and Sal was great! More

by Cmmc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review and kind words for Sal! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 02, 2020

Very friendly and quick service. They let me know the progress of my vehicle as it was in the shop. I was in and out in less than the time promised. More

by rae1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 02, 2020

I have been a customer for over twenty five years and have never disappointed with any part of the business in fact I sent many people to the dealership and will continue. More

by preacelymaurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, we look forward to sharing your compliments with them. We truly appreciate your business and referrals, and we hope to see you again soon! Juan Vazquez, Service Manager

October 02, 2020

The dealership was friendly knowledgeable and through in their assessment of my vehicle. The pricing was reasonable and my car drove better after I received service. More

by Terese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Oak Lawn Toyota responded

Thank you, Terese! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

October 02, 2020

Awesome job And work done in timely matter very friendly and knowledgeable staff I have all my maintenance work done at Toyota of oak lawn il More

by c_warren32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review and loyal patronage! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 01, 2020

Good customer service, especially that provided by Bob Spee and the mechanic, JJ, in the service department, who consistently and reliably does very good work. More

by dkwlai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jethen, Patryk Kilch
Oct 02, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 30, 2020

Quick oil change Tire rotation Looked at service Quick oil change Tire rotation Looked at service history Made recommendations I cant remember my service guys name but i would recommend hi More

by Flashfleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Oak Lawn Toyota responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 30, 2020

Maybe my expectations were just off but I don't usually budget 2 hours for an oil change. I didn't hear from anyone even until an hour and a half after I dropped off the car. More

by Kevin.connaghan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patryk Kilch
Oct 06, 2020 -

Oak Lawn Toyota responded

Hi Kevin! We cannot find your name or record of your visit in our system. Please call me at your earliest convenience so we can discuss this pressing matter. Thank you for your feedback!! -Juan Vazquez, Service Manager

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