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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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October 21, 2020

All my concerns were addressed and my car was serviced in a very reasonable time. Joe was very pleasant. The price for the service this time seemed in line with what I expected. More

by GEMNIANNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 20, 2020

The guys at oaklawn toyota are always courteous and helpful with service and fair prices for needed services.Keith explained warranty and answered all my questions to my satisfaction. More

by Sistawashington.pw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words regarding your recent experience at our dealership. Keith and our team work hard to provide a positive experience. Thanks again for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 20, 2020

Joseph in service department and his crew was outstanding. Took my vehicle in and serviced it promptly. I have nothing but great remarks great service. Thank you!!! More

by Saulsoto7020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Oak Lawn Toyota responded

Saul, We are very happy to hear that Joseph has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 19, 2020

Talked to Steve Barrix concerning my issue with my 2020 Toyota SE. He consulted with service manager Jaun Vazquez. Steve promptly got back to me about my issue and helped me with scheduling a service appo More

by Walleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Steve delivered such a great experience! Juan Vazquez, Service Manager

October 18, 2020

Patrick is an awesome service rep and Juan is an awesome manager. They listen & keep me informed regarding my vehicle. They make sure the customer is knowledgeable and as happy as they can provided. More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Oct 18, 2020 -

Oak Lawn Toyota responded

Tasha, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Patrick and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

October 18, 2020

Friendly, fast, good service. Informative and detailed information regarding the issues with my car. Explained that I can come back at anytime to have the car repaired. More

by Lupe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Oct 19, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 18, 2020

Fast and friendly. Made an appointment for a quick oil change. The staff and all customers wore their masks and practiced social distancing. Great experience More

by michelle.hightower6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Oak Lawn Toyota responded

Michelle, We appreciate your business, Joseph and our team look forward to serving you again soon! Juan Vazquez, Service Manager

October 17, 2020

Very professional and always on time with your schedule. They let me know what was wrong and fixed issues completely. Also they put future recommendations to look out for. Also the price for fixing my iss More

by Jaylaron55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Richerme
Oct 17, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 17, 2020

Service department is THE BEST! VERY THOROUGH TO MY VEHICLE MAINTENANCE..Unsure of The Service man name he was Great..I'll be There on Monday for Tire Service I'll know then! More

by CHAMPIONS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again soon! Juan Vazquez, Service Manager

October 16, 2020

I have always taken my RAV4 for service to Oak Lawn Toyota. It is a 2011 and runs like brand new. Thanks to all for doing a wonderful job. More

by rmzs51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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