Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
October 25, 2020

Thank you for taking care of my 2016, Highlander. You took care of the problem awesome job. Very professional and I recommend anybody that has a Toyota to bring it there. More

by diris8073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Oak Lawn Toyota responded

It's awesome to hear that we were able to take such great care of your Highlander. Our goal is to make sure everyone who walks through our door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 24, 2020

I went for oils change and it’s pricey, without tapping the fluids and no tired rotation. They didn’t accept competitors coupon either I got an appointment and I gotta wait still More

by Mony1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 10, 2020 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

Nov 10, 2020 -

Mony1966 responded

Why the dealer don’t include tire rotation with the oil change and top the fluids???

October 24, 2020

The tire that was changed under warranty had 18psi as I left the lot. They forgot the air in my tire! Imagine what would’ve happened More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Oak Lawn Toyota responded

Matt, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Juan Vazquez, Service Manager

October 24, 2020

Had a recall on my 2015 4RUNNER, called Oaklawn Toyota spoke to Frank Nash in service he immediately scheduled appointment after making sure parts were in stock, the fuel pump had to be replaced, no charg More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

Lots of staff to assist, opened on time and ready to service. Good customer service, responsive, transparent with pricing, come early no long wait. G More

by Sarahj_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Oak Lawn Toyota responded

Sarah, We appreciate your business, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 23, 2020

I was very nervous and upset; but, thanks to the dedicated personnel at Oak Lawn Toyota (namely Mark & Sal) of course the ladies who answered my numerous calls, my troubles were managed and I left s More

by DICKERSONLUPINO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Vito Dinella
Oct 25, 2020 -

Oak Lawn Toyota responded

Thank you for sharing your review! It's a pleasure to know that our Mark, Sal, and our other team members provided you with excellent service and eased your nerves so you could have a positive experience. We hope to see you again! We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 23, 2020

The service was absolutely awesome I continue to come back for service at your dealership for that reason you treat your customers as if you truly care!!! More

by Lynitap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Sumanth, Thanks for sharing your thoughts about your "experience service" here at Precision Acura of Princeton. We appreciate your business and hope to see you again soon!

October 23, 2020

Thank you Patrik! Your friendliness and knowledge of the job was great. I was in and out at just the time you said I would be. More

by MSTUB62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Patryk was able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 23, 2020

Everything workes out! Timing was great. Customees seevice and the wit was long either.i i came to get an oil change. thanks you toyota... More

by marsheylmccaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 22, 2020

The dealership is close to my house. Service Department always try to do their best to get you out of there as soon as possible. More

by SANDERSFAMILY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Hello Sanders Family, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

...
182
...