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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 03, 2020

Great service, quick and comfortable whenever I go. Didn't need an appointment. I came for a battery check and replacement without an appointment after 4 pm. Only took one hour. More

by ODESSY.ROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 01, 2020

Good professional service. Accurate. Pleasant salesman. Ordered the correct part needed and scheduled an appointment for installation service. I have been a customer since 1994. More

by garycharlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you also for being such a loyal customer of Oak Lawn. We really appreciate it! Juan Vazquez, Service Manager

October 31, 2020

I been with the dealership since 2002. I have purchase two Toyota Camry’s. Never been disappointed with service I received. Toyota provides excellent service upon every visit over the years. I even have r More

by Bostickbabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 31, 2020

I have been buying cars from OLT since the late 70s and always go back for their servicing. Best dealer in the south west suburbs. More

by BOB.ALLISON3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Diana Colosimo Huber, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you, Bob, for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 30, 2020

Cannot remember all the names that Serviced my visit. Great Customer and car service Will definitely refer to my friends and family. Thank you so very much More

by Mary.jones
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber, Patryk Kilch, John Richerme, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you, Mary, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 29, 2020

I ALWAYS bring my Toyota to the dealer even tho i have been told it is less expensive to go to an oil change place....Toyota people KNOW their cars...I was able to get the scheduled maintenance on my lea More

by BELLA10332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Oct 30, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate your five- star review! Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

October 29, 2020

Freaky Fast and extremely reliable. This was my first car and first vist at oak lawn and definitely confident on driving my RAV4 now. Savings was great only paid 35 for an oil change and inspection. More

by Axl2430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 28, 2020

My experience with my routine maintenance for my car last week was excellent. The serviceman that helped me was professional and friendly, my car was done on time, and there were no surprises. I do not rem More

by customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 28, 2020

I didn’t feel comfortable with the precautions in place. Employees without masks properly worn. Crowded together without social distancing. I don’t think that my vehicle was disinfected. More

by keith_sorensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 15, 2020 -

Oak Lawn Toyota responded

Hello Keith, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your earliest convenience. Juan Vazquez, Service Manager

October 27, 2020

They were prompt in helping me and good service. Seemed to be able to get my car in and out in the time they told me. Clean waiting area. More

by bpmcgrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Oct 27, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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