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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 12, 2020

Technicians are always friendly and helpful. Do great work and get you in snd out quickly. My appointment was got 4:30 and I was done by 5:30 More

by dianejurek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Oak Lawn Toyota responded

Diane, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 12, 2020

The customer service was great and very courteous, The establishment was very clean and practiced social distance,There were hand sanitizer available and the service was awesome. I’m looking forward in vi More

by Calvonm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Nov 13, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 11, 2020

They were able to figure out what was wrong with my car even when other mechanics couldn’t. I was also given an alternative on what to do to the car so it can function well and not give problems and it’s b More

by Yetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 10, 2020

Never an issue at this place. Everyone is super friendly and helpful. I dig the fact that you can watch the techs work. Very professional, they make sure to take care of your vehicle as if it’s theirs. More

by sensemusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 08, 2020

Keith really helped me out with some complicated car issues. Everyone has been super kind and Keith was responsive, flexible and efficient. I really appreciate it and I will be back to work with them an More

by CarTrouble2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review and kind words for Keith! We are so glad that he and the service team were able to help, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 05, 2020

With every service visit, I consistently receive quality advice from friendly employees. Not to mention that the work performed is of the highest quality. I appreciate that Oaklawn Toyota keeps excellent More

by fjg526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hahn: always friendly and helpful.
Nov 06, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota, we look forward to seeing you next time! Juan Vazquez, Service Manager

November 05, 2020

Service department was efficient and courteous. They were able to solve my issue. Waiting area was clean and allowed for social distancing. Thank you OL Toyota! More

by FOURBOYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 06, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 05, 2020

Oil change and tire rotation- service was quick - in and out in about half hour. Service department was friendly and courteous. They always greet me with a smile More

by DNTKLUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 04, 2020

Excellent Service Knowledge regarding maintenance of my care Always flexible with scheduling. This is my second CAMRY with Oaklawn TOYOTA Joe is the Best Appreciate all the staff More

by Jrogers63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Oak Lawn Toyota responded

It's great to hear that Joe was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 03, 2020

Hated I had to come back a second day because they didn't have the tire I needed. But overall, very nice and quick service. More

by AGORDON78_98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 04, 2020 -

Oak Lawn Toyota responded

We appreciate your business and regret that you had to make an extra trip. If you would like to discuss your concerns further, please reach out to me directly. Our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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