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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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July 17, 2023

Car was serviced and repairs were done as promised. Service department does a good job getting cars in and out promptly. More

by BOBKATHANSEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

July 16, 2023

Frank was very friendly and accommodating; kept me updated about progress of service. Service was completed in less time than originally quoted. This was my first time taking a car in for service at O More

by michele_430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Michele! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 15, 2023

They go are some of the good ones out here ,will be back! ! Keep up the good work More

by galtney18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 14, 2023

I wanted a Toyota highlander because of the classic look, also because Toyota makes some of the most long lasting cars and trucks around. I happy with my choice. I'm 56 yes old so this truck should last me More

by Ruby T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser from Oaklawn Toyota, Joe from parts
Report | Print
Jul 15, 2023 -

Oak Lawn Toyota responded

Thank you, Ruby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 13, 2023

I’ve had great service with the 3 vehicles purchased from Oak Lawn Toyota. Enjoyed doing business with the dealership. More

by BOBKATHANSEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Report | Print
Jul 15, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 13, 2023

I had a flat tire tire and no appointment! They were able to patch the tire and get me on my way. I was prepared for a long wait but I was out in about 2 hours. I have been coming here since 1 More

by cmsakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

July 12, 2023

We loved our salesman. He was not pushy, very patient and knowledgeable. Excellent communication skills too. More

by meghan.kellam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2023

BAD SERVICE,, THEY SCRATCH MY CAR DOOR, THEY CHARGE ME $426 COULDN’T FIX IT, More

by Edgar cabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

July 05, 2023

I’ve written several reviews about this dealership and I always say the thing! I think they do an outstanding job. Sal is the greatest!! More

by Reggie A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sal here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

July 03, 2023

Service didn’t look into the service issue I had. I still have the same problem that I had before I went to them. More

by 4Runner For Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Osuch
Report | Print
Jul 07, 2023 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

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