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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 18, 2020

Service was great, tech was considered, informative and patience was high as a representative of the dealership. Got what I ask for timely fashion battery. More

by bbr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Bob, Joseph, and Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 17, 2020

Great service everyone is nice all the time I will be coming back even though I didn’t purchase my car there good people good More

by Marlenescott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Nov 17, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 17, 2020

I always get great service at Oak Lawn Toyota. Sal took care of me at the service desk. I only had to explain my issue briefly. He knew exactly what needed to be done. Car was ready earlier than promised. More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 15, 2020

They did a goog job changing oil!I am very satisfied of the service. Thank you toyota for the help, I appreciate the service, thanks. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal, Andres, and our team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 14, 2020

Friendly, clean, distanced. Informed by dealer of service due. Easy to schedule, accommodated a slightly late arrival by me without complaint. Very happy. Will continue to use. More

by FREDERICKAKERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Oak Lawn Toyota responded

Frederick, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 14, 2020

The service price can be high at times .Mechanics should walk over vehicle before returning vehicle.I had to return to dealer for item not placed back in my car More

by 1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for bringing this to our attention regarding your recent service visit. We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 13, 2020

Very professional and friendly staff got my car on time when they said it would be ready would definitely recommend. Quality work and very clean More

by reuster61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to share your thoughts on working with Sal, Frank, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 12, 2020

My battery light went on and within 30 miles my car went dead. I called Toyota to see if they had a towing service and they gave me the number to Walsh's Auto and not only was the gentleman very nice, Sal G More

by Myleen Monet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Oak Lawn Toyota responded

Myleen, We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 12, 2020

This was my first visit to oak lawn Toyota. I was extremely pleased with the professionalism and courteousness shown to me. The service dept listened to my concerns and fixed my problems. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Nov 12, 2020 -

Oak Lawn Toyota responded

Jackie, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 12, 2020

Professional and prompt service provided by the Toyota staff. The technician who greeted me was most professional and friendly as he met me as I entered the Service Center. More

by jpcooper16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Nov 12, 2020 -

Oak Lawn Toyota responded

JP, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Patryk was able to help, and we hope to see you again! Juan Vazquez, Service Manager

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