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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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December 16, 2020

Usually a solid place, does the work professionally and quickly. Most recent visit they didn't order some parts extending time by double and tried to hard sell me on all the optional maintenance that remin More

by bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Oak Lawn Toyota responded

Thank you so much for bringing this to my attention, Bryan. I would like to discuss this with you further if you have a moment over the next few days. Please feel free to call me at 708-423-5200 or you can reply to this message with the best number to reach you and I can contact you today. Thank you again for your time, Juan Vazquez Service Manager

December 15, 2020

Your rep was very professional who waited on me . He notified me when th work was done and thanked me for coming to your shop for service, thanks More

by erichardson3491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 13, 2020

Oak Lawn Toyota is the best. Always helpful, always cheerful, they have provided vehicles and taken care of maintenance for me, my wife, and my children for over 25 years. Best Sales and Service around More

by jrusslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2020 -

Oak Lawn Toyota responded

We appreciate your business, Frank and our team looks forward to serving you again soon! Thank you for being a loyal Oak Lawn customer! Juan Vazquez, Service Manager

December 12, 2020

We received excellent service. Everyone there was friendly & courteous. Did not have a long wait. Since we are in the vulnerable age group, they had a separate waiting area for us—so no worries. More

by Bob & Joan Q
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Oak Lawn Toyota responded

Bob and Joan, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Sal was able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 10, 2020

Dan helped me with my service! He was super awesome and kind! I highly recommend him for your service appointments! Thank you all for the help! More

by shelao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Dec 10, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Dan at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 09, 2020

I purchased my Toyota Rav4 2 years ago. Very satisfied with sales staff at the time. I have taken my warranty work (oil change etc.) there and today was first non warranty visit. (my money) Great custom More

by mjd6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 09, 2020

Very nice people very good service I had a 7 a.m. appointment and it was scheduled on time they take very good care of my car More

by rongags@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber, Luciano Francia
Dec 10, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 08, 2020

Very nice and accomadating clean practice social distance very fast service was great and efficient in and out when I called they fit me in More

by joycedusek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you again for choosing Oak Lawn Toyota. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 08, 2020

Professional, great service, my truck runs so much better! My first time here and have no complaints! Everyone was friendly and place was very clean More

by Vaguilera85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 08, 2020

I’m not sure what the gentleman’s name that took care of my appointment once I arrived but he was very nice and very attentive. Good employee! More

by KB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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