Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
December 22, 2020

When I initially entered the service department I wasn’t greeted or acknowledged for over a minute. Even employees who weren’t on the phone just starred into their computers as if I want there. Once Patryk More

by J.CRUTHIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Dec 23, 2020 -

Oak Lawn Toyota responded

We appreciate your business and this review. We're sorry that you didn't have a completely satisfying visit, and please reach out to me if you would like to discuss your experience further. Our team looks forward to serving you again soon! Juan Vazquez, Service Manager

December 21, 2020

The service waz so good and fast its waz a Reasonable waiting time for customer service they were very nice they were very nice and the worker I could see how hard they were working to do the job thank y More

by Amman_chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Dec 21, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your five-star review! Juan Vazquez, Service Manager

December 19, 2020

Purchased all my vehicles at this dealer for 30+ years. Completely satisfied. I have also serviced them here, knowing I can count on fair, honest work. More

by LisaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Dec 21, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Lisa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

December 19, 2020

The Oak Lawn toyota team are wonderful. Everyone is so friendly, happy, positive, and just doing a great job all day long. They don't make people like this or dealerships like this anymore. More

by Cgasieni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 18, 2020

Your advisors are very Professional.I have always been Your advisors are very Professional. I have always been pleased with the services that I have received at Oak Lawn Toyota. I was just wondering, if More

by herman.stevens100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Oak Lawn Toyota responded

Thank you, Herman, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 18, 2020

They were fast .curious i felt like a customer who was being taken well care of ,the service representative was detailed about what needed and only offered services that I only needed. More

by Barry.ferguso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Dec 21, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Barry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 18, 2020

The best car dealership! Always well taken care of. Friendly staff great service! Always happy to take my car in and see the staff there and know my car is in good hands More

by Margotbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 17, 2020

Excellent service. Took care of everything and was super helpful. Shout out to Sal for taking care of me and my car. The mechanic did a good job too! More

by eden.song
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Oak Lawn Toyota responded

Thank you, Eden, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

December 17, 2020

Great, fast service. Patryk was very friendly. Everything was done professionally even the cashier at the end was amazing. Definitely will be coming back for service. More

by SKORBEL81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Dec 18, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Patryk and the team, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 16, 2020

Appointment made at my convenience. Patrick called to let me know what needed to be done and an estimate. Left message when the car was ready and called to make sure I received the message. The service staff More

by eskudnig
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Dec 16, 2020 -

Oak Lawn Toyota responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

...
174
...