Oak Lawn Toyota - Service Center

The staff are very friendly. I was attended to promptly and called as soon as my car was ready for pick. The job was explained to me too and called as soon as my car was ready for pick. The job was explained to me too More

We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car ther son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking! More

I've been a customer at this dealership for nearly 20 years now and the service has always been excellent. The associates are very courteous and attentive. There are no pricing surprises. years now and the service has always been excellent. The associates are very courteous and attentive. There are no pricing surprises. More

Honest timely and just good people. The experience was hassle free and worry free. I will only do business with Toyota OakLawn from now on. hassle free and worry free. I will only do business with Toyota OakLawn from now on. More

Have been coming here since 2004, all pleasant experiences . Have been to other dealerships with other cars , no comparison ! People here are all pros , from the porters to the sales force . I hav experiences . Have been to other dealerships with other cars , no comparison ! People here are all pros , from the porters to the sales force . I have noticed that employees stay here a long time , which is a good sign of a great place to work . More

I recently visited your service department to have a recall completed. The fellow in the service department was very nice and prompt. The service department wait time was about or less than 30 minutes w recall completed. The fellow in the service department was very nice and prompt. The service department wait time was about or less than 30 minutes which was great. I took a day off work to have this done so I didn’t want to spend my entire day in a service area. Thank you Toyota for an excellent experience. Unfortunately I don’t remember the name of the fellow who signed me in but he was very polite. He sat in the far left corner of the office on my service date.which was 12/10 @9am. I’m sure you have enough info to locate him. Mike Henery in Sales is an excellent sales man. For the record! More

I was in and out in 35 minutes. Everyone there is very nice I will keep going to Oak Lawn Toyota for my service needs. nice I will keep going to Oak Lawn Toyota for my service needs. More

I have always taken my cars to your service department! Everyone has been very honest and friendly. I would recommend Oak Lawn Toyota’s service department any day! Thank you! Everyone has been very honest and friendly. I would recommend Oak Lawn Toyota’s service department any day! Thank you! More

Joe is top in the service dept. The service Joe is top in the service dept. The service department does a wonderful job . They do not charge for extra services that aren't needed Joe is top in the service dept. The service department does a wonderful job . They do not charge for extra services that aren't needed More

Love oak lawn Toyota, everyone i have dealings with is always great. My car was worked on and all done in a few hours. Sal was great always great. My car was worked on and all done in a few hours. Sal was great More