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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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January 08, 2021

When I visited the Toyota dealership in OAklawn on 1/7/2021, the service was fast, friendly and efficient. I will definitely return to this location in the future. More

by bilmurdock72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! We appreciate your five-star review! Juan Vazquez, Service Manager

January 07, 2021

Great service department, Fast and efficient. Never have a problem getting evening appointments, everyone friendly and professional. I'm glad I chose Toyota model chr More

by AIELLOANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 07, 2021

I have been going here for the past couple of years I have received Great work and Great service. The previous place I went to was horrible More

by sheneshabaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 06, 2021

Our salesman , John Beris was very helpful in getting our car cover reattached.He was prompt in providing the service. And it was done right away. More

by MERVYN7821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Oak Lawn Toyota responded

Mervyn, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 05, 2021

Thank you for your amazing customer service . 2nd time here and I’m impressed! You answered my question to the point of my understanding about my car. It made sense. More

by KOCHAN_DONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Oak Lawn Toyota responded

Donna, Thank you for your business and this review. We're happy to hear our team was able to provide you with "amazing customer service" !. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 04, 2021

Made appointment for 6 month service for my 2020 Toyota Camry. Was able to get in one day after calling for appointment. Service Techs took care of my car promptly and was in and out in about one hour. Hig More

by Walleye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 03, 2021

They made it very easy to schedule an appointment. Once there, I was taken care of promptly. The person doing the work started immediately and that made for a short wait. When the work was complete they ca More

by EPP53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 03, 2021

I was very unhappy with the service I got. I was charged five hours of diagnoses fees and they still could not figure out the problem. They said they needed more time they did not refund me the money I paid More

by Motaz
Recommend Dealer
No
Employees Worked With
Other Employees : Patryk Kilch
Jan 20, 2021 -

Oak Lawn Toyota responded

Motaz, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

January 02, 2021

Came in at appt time, kept me apprised of replacement of windshield bottle replacement. and I was pleased with the service and Sal did a great job. More

by ILCFE02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jan 03, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 01, 2021

I’m a very demanding customers so I’m sure I drove them nuts but they accommodated me Vince on the sales side is great More

by DLYNNRACIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Oak Lawn Toyota responded

Hello, We are very happy to hear Vince provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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