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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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January 24, 2021

Great job!!Great customer service and fast. Very honest Great job!! Great customer service and fast. Very honest and friendly people. Sal was very professional and attentive to my issue. Needs award, emplo More

by Jose M M
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Oak Lawn Toyota responded

Jose, Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 22, 2021

It was a very good experience. The service department and especially Sal was a pleasure to work with. He talked with me and worked with my insurance company. He got the parts in before the appointment. More

by Marjorie Bula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Oak Lawn Toyota responded

Thank you, Marjorie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal and the team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 22, 2021

I had to be a bit assertive in order to have a filler neck replaced. It was leaking and was still under warranty. Correction occurred. More

by MERVYN7821
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Beris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Oak Lawn Toyota responded

Thank you for your feedback, I'm glad to hear that the team was able to resolve the issue to your satisfaction! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 21, 2021

Fast friendly service. I came in for my Toyota care 15,000 service and they had me in and out in one hour. Fast and easy. More

by Jazart37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Oak Lawn Toyota responded

Hello Jazart, Thank you so much for your kind words in regards to your recent service visit, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 20, 2021

I have been serviced by Mr. Sattler previously and I was serviced by Patrick on yesterday and they both are exceptional in their customer service and everything that goes along with it. I really appreciate More

by STUCKEYMONIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 21, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 16, 2021

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service. More

by MALANDRINA_SONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jan 17, 2021 -

Oak Lawn Toyota responded

Sonia, We appreciate your business and our team looks forward to serving you again soon! Thank you for being a loyal 11 year Oak Lawn customer Juan Vazquez, Service Manager

January 16, 2021

Always a good experience here. Friendly staff and detailed advice. I feel confident in the responses given. Easy service scheduling with many options regarding timing. More

by VPRav4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 16, 2021

Great service, friendly environment and it was Great to see John back helping out. Don't know the other service guy who helped me but he was great as well. More

by Marion16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Richerme
Jan 17, 2021 -

Oak Lawn Toyota responded

Marion, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 16, 2021

I have always felt comfortable having my vehicle serviced at Oak Lawn Toyota.The service department is professional and the work performed is always top notch. Thanks for taking care of this customer. More

by Jaybird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Oak Lawn Toyota responded

Jaybird, It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 15, 2021

Great communication. Thorough explanation of work and prices before beginning work. Convenient hours and offered transportation if I didn’t want to wait at the facility. Service was done efficiently and More

by kpl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jan 15, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Dan, here at Oak Lawn Toyota. We appreciate your five-star review! We thank you for your business, and hope to see you again soon! Juan Vazquez, Service Manager

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