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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,218 Reviews

2,218 Reviews of Oak Lawn Toyota - Service Center

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August 14, 2023

My Toyota Highlander was having trouble the A/C and they find the problem and fixed Fast. More

by Enoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 08, 2023

Always first class, work is done properly and in a timely manner and they are always fair and honest. This goes for the sales men also More

by NICKLAMNATOS
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John beris the best salesman
Aug 09, 2023 -

Oak Lawn Toyota responded

Thank you, Nick, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Aug 09, 2023 -

NICKLAMNATOS responded

Thank you for 10 years of great service

August 07, 2023

Excellent service and knowledgeable people who look out for their customers and not be pushy in selecting work to be done. More

by rlfranklin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Stygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Nilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 06, 2023

Always very pleasant and keeps you updated about what is going on with your car More

by cindy.fos62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 04, 2023

Juan was helpful and friendly. Great service and willingness to answer questions the best he could More

by Ravelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Aug 05, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 04, 2023

service contact Joe was courteous, knowledable, and efficient. although i did not enjoy replacing the hybrid battery and catalytic converter in a short period of time, the service was excellent. More

by dlynch86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joe. We're glad to hear he delivered such a great experience! Juan Vazquez, Service Manager

August 03, 2023

Friendly, courteous, and competent. Even though other service centers are much closer to home, I prefer to drive to Oaklawn Toyota. More

by TWOMBLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 01, 2023

I've always taken my car to Oaklawn, not only is it close to me , but the staff is always concerned about me and the upkeep of the car. More

by Telejanall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 01, 2023

Ron performed an oil change and did fine but I requested another issue to look into and instead of thoroughly investigating the possible causes he just assumed it was an electrical issue when it was a fuse. More

by Breclaw
Recommend Dealer
No
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Everything was good. Text responses were not always answered promptly. Sometimes not until the next day More

by Kimmisage39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Juan Vazquez, Service Manager

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