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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
July 23, 2023

Processing was quick and efficient. Service tech was very pleasant and kept me informed. In and out with an oil change, tire rotation, and inspection in under an hour. No push for extra More

by dturnerblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 23, 2023

From my first call they were very professional and efficient. The time frame for service was much easier than I expected. Joe kept me informed as he progressed. Thanks More

by towngibbons46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 22, 2023

They are efficient and friendly. Been coming here for years and always professional and honest. More

by LREYES124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 21, 2023

I have been going here for a couple of years and have had overall great service. They are direct and detailed about repairs needed and the wait time is extremely reasonable. More

by Mestafany11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
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Jul 24, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

July 21, 2023

Mechanic and service advisors were very kind and professional. Work was completed in a short time and I was on my way. More

by Lauren F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Oak Lawn Toyota responded

Thank you, Lauren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 20, 2023

Relaible and excellent customer service! I would not take my vehicle anywhere else for service! More

by sandraspivey1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

July 20, 2023

Great dealership Always reliable and trustworthy will recommend them to any customer and to the public More

by ROBERTREIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 19, 2023

I was impressed by how quickly they responded to my concerns. Your dealership was recommended by a family member of mine. More

by Debra
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan H. is excellent as well. He is more than a porter. Good customer service
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Jul 19, 2023 -

Oak Lawn Toyota responded

Hello, Debra! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a timely experience! Juan Vazquez, Service Manager

July 19, 2023

It was to expensive I feel like I'm being taken advantage because I don't alot about cars More

by nhernandez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
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July 18, 2023

They are helpful and friendly. They provide excellent service. I would recommend them. I have done so. More

by CMHORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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