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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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January 29, 2021

Prompt service Patryk was ver professional, attentive and explained things well. He was not pushy which I really appreciated. He also went above by bringing my car inside so I wouldn’t have to go find it in More

by hockeymom1619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 31, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patryk met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 28, 2021

Went in for oil change and tire check. Guy rotated tires accidentally and car shook violently next day causing risk and inconvenience next day to bring back. Lost time at work. There was original note of More

by kringbauer
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you so much for your feedback. I'm sorry that you didn't have a fully satisfying experience and apologize for any inconvenience. We appreciate all customer feedback as it allows us to learn and make improvements, and we will share your comments with the team. Please don't hesitate to reach out directly if you would like to discuss this further. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Juan Vazquez, Service Manager

January 28, 2021

I would recommend all new customers to allow oak lawn Toyota to service their vehicles. Sal was very helpful in resolving the issue with my vehicle. More

by opjunior63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal and the team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 28, 2021

Wonderful service. Felt that I was not pressured to get more done with my car than needed. Perfect service, really appreciate the friendliness of the staff. More

by Morgan f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you, Morgan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 27, 2021

The maintenance department was great answered all my question and the service was great. The sitting room was clean. I was in and out in 30 min More

by KIMR_SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jan 27, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We thank you for this awesome, five-star review. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 27, 2021

Always a friendly experience at Oak Lawn Toyota. Other dealerships closer, well worth the extra drive! Frank in service was very personable. I come back because of John Beris. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate you taking the time to leave us this great, five-star review. We thank you for your business, and hope to see you again soon, Mike! Juan Vazquez, Service Manager

January 27, 2021

Oak Lawn Toyota always provides great customer service to their customers. Their staff goes the distance to satisfy the customer, especially Patryk Kilch in service. More

by OLT Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 28, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your review! It's a pleasure to know that our team, especially Patryk, provided you with such excellent assistance. We hope to see you again! Juan Vazquez, Service Manager

January 26, 2021

Never any surprises and always great service. Prices are very fair. When you go to Oak Lawn Toyota, you are treated like family. I wouldn’t go to any other dealer. More

by daniel.phelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2021 -

Oak Lawn Toyota responded

Thank you, Daniel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 26, 2021

Outstanding and quick. Patiently listened to me describe what was wrong and all my thoughts on how to fix it - now that’s great service! More

by kheneghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. Sal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 25, 2021

Bob Spee is an amazing man. He truly has your best interests and works tirelessly to help you! He is the number one salesman for a reason. More

by JOHNMROSSDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Richerme
Jan 25, 2021 -

Oak Lawn Toyota responded

John, thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

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