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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 10, 2021

From the moment I scheduled the service appointment to the moment I arrived at the service office I felt welcomed.... Greeted by friendly, knowledgeable service personnel... More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear, Kevin, that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 07, 2021

The young man checked me in and included a oil change that I did not request . This appt was to check shaking under car only More

by fbrown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
March 07, 2021

This dealership is definitely customer service friendly. The service man Patrick, is always very helpful in assisting me with getting my car serviced. Thank you More

by SSPIVEY64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Mar 07, 2021 -

Oak Lawn Toyota responded

We are very happy to hear Patryk has provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 07, 2021

Sal was very gracious and kind. Service was started on time and I was leaving at a reasonable hour. I will go to Oak Lawn Toyota again. More

by ktaylor5774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal. We're glad to hear he delivered such a great experience! Thank you for your business. Juan Vazquez, Service Manager

March 06, 2021

Very friendly and efficient. Everyone compliant with CDC recommendations. My was a tire rotation and fix of the USB Work was completed in a hour More

by PAT.OSHEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Mar 07, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out, Pat. We appreciate you taking the time to leave us this great review. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 05, 2021

Fortunately we don’t have to bring the car for service very often but when we do the service department has been great. They are friendly and explain everything More

by MMAKOWKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Oak Lawn Toyota responded

Thanks for your review! We appreciate your business and our team looks forward to serving you in the future! Juan Vazquez, Service Manager

March 04, 2021

Excellent service. The staff were friendly and professional. The wait time was appropriate for service provided. The fee was appropriate for services rendered. Check out was quick. More

by rgenterprises011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Mar 04, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 04, 2021

The service is personal effective and professional. The employees and management are class personified. I would recommend this Toyota facility to anyone with/without a Toyota. It’s that good! More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Oak Lawn Toyota responded

Thank you, Ty, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 04, 2021

Very professional and courteous service.Pleased with the Very professional and courteous service. Pleased with the timeframe and the work. Was able to obtain the timeframe that worked with my work schedule More

by Yiayia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 04, 2021

Went in for two issues (pick up key copy and to purchase an extra remote and get it programmed). Personnel have always been friendly and helpful. More

by oron2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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