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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 21, 2021

I'd like to really thank you all for a fine job. Sal, was so helpful, the mechanic was spot on. Great job altogether! Awesome. More

by Dontheboatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Oak Lawn Toyota responded

Don, We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 21, 2021

I always feel that i can take my vehicle to this dealership without any reservations. I feel honesty and great care coming from Everyone that works here. More

by CHARLIE 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2021 -

Oak Lawn Toyota responded

Charlie, Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 19, 2021

They are polite, professional, got me in immediately and took care of my problems!! Did not wait long either. Explained everything that they did also!!!!! More

by Maryshivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Oak Lawn Toyota responded

Mary, Thanks for sharing your thoughts about your experience working with Frank here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 19, 2021

Pat was my contact and he was great. Super nice and helpful. He was able to answer all my questions. I appreciate good customer service. More

by Sar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Mar 21, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad pat was able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 18, 2021

Bought my car there 20 years ago and only go there fir service they are the best. The are courteous and concerned about my car More

by kzydron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the drivers who picked up and delivered back my car for service.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 18, 2021

Great place for service very fast efficient and knowledgeable and professional, always kind and courteous. Good location as,well. Will recommend and thank you also More

by Cmmc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 18, 2021

Awesome service Sal was wonderful he’ll be my service technician from now on. Thanks Sal keep up the good work ‼️ Will recommend my friends More

by Venessa.Gilmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you, Vanessa, for your business and this review. We're happy to hear Sal was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 16, 2021

The service was nice and fast. Check in was following the guidelines very well. The associate kept me informed the whole time. I will return. More

by ashley00g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 16, 2021

All covid protocol was followed. Service was quick and I was updated throughout. Everyone in service area was professional and friendly. I was pleasantly surprised by the total bill. Seemed reasonable. Bill More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Mar 16, 2021 -

Oak Lawn Toyota responded

Thank you, Deb! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 16, 2021

It's ALWAYS additional work with Toyota, sometimes I hate having to get my oil changed because $39.00 job jumps to $400.00 ALWAYS. THERE IS NEVER A TIME I HAVE GONE AND JUST GOT A SIMPLE oil change without More

by mleeseb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apr 02, 2021 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experiences. If you'd be willing to provide more information about your visits, please reach out to me with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

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