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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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March 30, 2021

The service was prompt and courteous and the environment was friendly I will use this dealership again in the future and recommend it’s service to others More

by ABDHAKWAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Mar 31, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 29, 2021

It was great. Nice job on oil change and filling up fluids. All on warranty. Will go back for next oil change. Nice and close to home too More

by pamchina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Oak Lawn Toyota responded

Pam, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 27, 2021

I have been using the service department at Oak Lawn Toyota for the past 2 years and each time I bring in one of our four Toyota vehicles the service personnel have been very courteous, helpful and frie More

by angs1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 27, 2021

Service was excellent. Patryk Kilch was very polite and explained things thoroughly. Great customer service. Keep up the great work. Thank you Ms Williams smile More

by nodrama5036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our Patryk in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 26, 2021

Very fast service, frank was very helpful and made the service quick and easy. Kept me updated on my car and if it had any issues or problems. More

by Bensonvickie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Oak Lawn Toyota responded

We are very happy Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 26, 2021

I scheduled my appointment a day before. I got there and Sal at the service department checked me in, registered my car. I waited in the waiting area and he came and update me about my car’s need. I was do More

by sihamsweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 26, 2021

Always helpful, always polite! They always tell me what is coming up due and how long I can wait to do the maintenance. They always ensure I know where they are in the process. More

by lizettemz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 25, 2021

Juan and his crew always takes great care of my Highlander. They treat us better than family at Oak Lawn Toyota!! Thanks for your excellent service once again. More

by BUGES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 25, 2021

I was able to get an appointment pretty quickly and all work finished same day, they were very attentive in checking the things I was concerned about and addressed all issues. More

by Tony Juarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, Tony! Juan Vazquez, Service Manager

March 24, 2021

Unfortunately I’ve had my car in 3 times since buying it but that isn’t a reflection of your service department. They’ve always been great at taking care of the problem and making sure I was satisfied with More

by JW110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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