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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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April 14, 2021

Great service! They are very professional and Wait time was not unreasonable. Getting an appointment was not hard either.. Will go back without hesitation. S More

by msrena75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Apr 15, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again. Juan Vazquez, Service Manager

April 14, 2021

My experience at Oak Lawn Toyota was great. I worked with Frank Nash in the service department and he was extremely nice and informative about what was to be done for my car. He even checked back in with me More

by Taylorped12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Oak Lawn Toyota responded

It's great to hear that Frank and the team were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 13, 2021

Dropped my Camry off for it's first complementary service. As soon as I got home they called to let me know the car was ready for pickup. Fast service. More

by Spike T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Oak Lawn Toyota responded

Spike, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joseph was able to help, and we hope to see you again! Juan Vazquez, Service Manager

April 13, 2021

I’ve been going to this service center for years! Never had a bad experience. Everyone is professional and courteous. They are willing to work with you. More

by AMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Oak Lawn Toyota responded

We appreciate your business and Bob, Joseph and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 12, 2021

They did a great job in a short amount of time. I had a lot to do Saturday, and they got the maintenance finished fast enough so that I could complete my errands. More

by Mpastorius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota, we are glad that our team provided a timely experience. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 11, 2021

Excellent customer experience. Service reps provide verbal estimates and advice. Good waiting room. Reliable repairs- my car is well-maintained by this dealership for over 12 years, with more to come. More

by ABCanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joseph here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 11, 2021

I've always been extremely pleased with the service I've received at Oak Lawn Toyota. The staff is friendly, polite, courteous, knowledgeable, helpful, and trustworthy. I've purchased my last three vehicles More

by CARLAMAE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Oak Lawn Toyota responded

Carla Mae, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 08, 2021

The service was impeccable. People were friendly and very curtious I felt with a lady named Kayla pretty and very knowledgeable of what needed to be done . Thank you Kayla More

by JOLYNE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 08, 2021

My visit to Oak Lawn Toyota went extremely well: from the point of check in and all through the repair process, the work was done efficiently with no wasted time. The service writer, Keith, was helpful in ex More

by aldo.suarez65
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Oak Lawn Toyota responded

Thank you so much, Aldo, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Keith to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 07, 2021

Pat was great, he was efficient and helped me understand exactly what my vehicle problems were. I don’t know anything about cars so it was nice to not feel pressured. More

by Alexandragarcia372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Apr 07, 2021 -

Oak Lawn Toyota responded

Thanks for your review, Alexandra! We're glad you enjoyed working with Pat, and we truly appreciate your business. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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