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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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April 24, 2021

Thanks for your service I'm so pleased with your attention to my toyota .special y to Sal,he was very helpful and friendly. I will be back. More

by Gloria Tellez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business, Gloria, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 23, 2021

Never a time this staff hasn't taken care of me, wasn't what I thought but glad the team pointed me in right direction. More

by LYNEA F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan the porter helped me as well because I needed to run an errand.
Apr 25, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

April 22, 2021

Oak Lawn Toyota has done an excellent job servicing my Toyota Camry for the past 18 years. I am pleased with all the work that has been done. Thank You! Aida More

by adia49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Colosimo Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber
Apr 23, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 22, 2021

I had to drop the car off without an appointment. Daniel tell me I had to leave the car so they could check it. He called me the next morning told me what was wrong with the car and how much it would cost a More

by chaosrcn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Apr 23, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Daniel and our service team, and for taking the time to leave us this wonderful feedback! We appreciate your business! Juan Vazquez, Service Manager

April 22, 2021

Second time there, first time having some kind of work done. The job was done quickly and professionally, was happy with the results and help of the staff More

by richardj5732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richerme
Apr 23, 2021 -

Oak Lawn Toyota responded

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Apr 23, 2021 -

richardj5732 responded

thank you and your team !

April 21, 2021

Absolutely loved this Toyota. Great management and staff. Got me and truck in and out in a timely manner. Were super informative, and gave me good suggestions on what I should do. Will most definitely be bac More

by Andreas9160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Oak Lawn Toyota responded

Thank you, Andreas, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 21, 2021

The service department was very clean and all were very nice and friendly. I will come back soon for more parts to be order for my car. More

by Ratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 21, 2021

They over charged me and didn’t even have the nerve to call and let me know what was happening,I would never come to this shop again 😡nor referred anyone to this shop😡 More

by Sweettijo09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patryk Kilch
Apr 28, 2021 -

Oak Lawn Toyota responded

Hi Patryk, As I've been trying to reach you over the past week, it is difficult for us to look up your vehicle record without any contact back. We couldn't find a name or phone number under the posted name, so please let me know how I can personally make things right. We take great pride in customer service and satisfaction. If we overcharged you, we will certainly look into compensating you for any wrong on our behalf! Please contact Juan, our service manager, at 708-423-5200 or email me, Victoria, at victoria@oaklawntoyota.com. I look forward to hearing back from you! Victoria

April 21, 2021

Excellent service dept. On time and does a thorough job. Explains and shows you why work needs to be done. Trustworthy and communicates well with you. More

by BIKEDOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 20, 2021

I came in the dealership for an oil change and tire rotation. They were very busy but Daniel checked me in very quickly. The oil change and rotation went really fast and I had a great experience. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Apr 20, 2021 -

Oak Lawn Toyota responded

Thank you, Jeff, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again! Juan Vazquez, Service Manager

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