Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
April 30, 2021

Great customer service from my service man!!don’t know his name??had a recall so service appt did not cost anything so can’t rate pricing More

by pumpkins60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 29, 2021

Everything is good, fast service, nice people, very clean area . Everything is good ,appointments was fast services was easy to get there. Thankyou for everything. More

by SOLANO6124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Oak Lawn Toyota responded

It's great to hear that our service team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 29, 2021

Needed air in my tire. They found a hole on the side. It was promptly fixed. Received a decent price for the job. Thank you More

by cdog40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Apr 29, 2021 -

Oak Lawn Toyota responded

We appreciate your business and Patryk and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 29, 2021

Service was terrific. Employees were attentive to dianes needs since she walks with a walker. Social distancing was observed. Assessment of vehicle was done and effectively explined. More

by cindyrowan794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Apr 29, 2021 -

Oak Lawn Toyota responded

Cindy, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

April 28, 2021

In and out within an hour. Very fast and courteous. Helpful with explaining additional services needed and what could wait. Overall a great experience as always. More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts, Terri, about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 28, 2021

Professional, prompt service. John did a thorough job explaining what was needed and why. I ended up getting additional with done but hopefully the car will be good for a while. More

by Tiffany445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Oak Lawn Toyota responded

Thank you, Tiffany, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 27, 2021

I was very pleased with service at this dealership and receiving fuel pump recall information. An appointment was scheduled right away with second recall letter. More

by WILSONAW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Sal and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 25, 2021

I called and asked if they could work on my truck even though I didn’t get it from them and they said yes the service was great and I always. Come again thanks 😊 More

by Leroy_dxn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis very helpful
Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you so much, Leroy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 25, 2021

Patryk Kilch was extremely kind and patient with me while also keeping me updated with my cars progress. He also taught explained things about my car that I didn’t really know about. More

by Antoniojames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you, Antonio, for the kind words for Patryk in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 25, 2021

Was there from 1:15 to 3:15 but was charged 3 hours of Was there from 1:15 to 3:15 but was charged 3 hours of labor. Took 30 min to do paperwork. Requesting refund of 120.00 for overcharging of labor. Lo More

by Evamarie10
Recommend Dealer
No
Employees Worked With
...
155
...