Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
May 12, 2021

I have brought my cars to independent garages but when I want it to be done correctly & honestly, I bring my cars to Oak Lawn Toyota. I thank them for their wisdom and am confident of their inspections. T More

by A Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 13, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 11, 2021

Keith, Annie and the technician were awesome.The price Keith, Annie and the technician were awesome. The price was decent. These individuals make it as pleasant as it can be for a brake job $$$. More

by Tasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie and Tech doing the brakes
May 12, 2021 -

Oak Lawn Toyota responded

Tasha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

May 09, 2021

Very satisfied with the service not a long wait n Frank always take good care of me n give me a courtesy call when I forget about my appointment More

by YOLANDAHOARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you so much, Yolanda, for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

May 08, 2021

Frank was wonderful! So helpful and patient! I couldn’t believe how quick the turnaround was from when I dropped off the car to when they called to say it was ready. More

by Steigerwaldrebeccan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

It's great to hear that Frank was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 08, 2021

Keith at the services department was very helpful and patience in listening to my questions and concerns with my car. He is very excellent in entertaining costumer like me. More

by FLORDELIZABERNABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith and the rest of our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 08, 2021

I arrived early for my service appointment. The vehicle wasnt taken in until my appointment time. However, service was prompt once the started working. The service person was less than personable. My st More

by nwillis1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
May 09, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 07, 2021

I have never had such fast service as I did on April 26. My 7 month old 2021 Rav4 did not start. I contacted the service center around 7:10 am and by 8:30 my car was being towed to the dealership. By 1 More

by STEVEDAR78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
May 09, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Steve, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 07, 2021

I have been using this dealership for service over 10 years. Always excellent. Always courteous and friendly I was impressed with COVID procedures. Surprised when they took my temperature. Not expected a More

by hsjvincent31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 07, 2021

The service department is great Always able to give The service department is great Always able to give advice,on what part can wait ,and what is needed.Will let you know if you drive you can cost mor More

by bert505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you, Bert, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 07, 2021

My service was excellent. Greeted and professionally serviced by Frank, it made for a great day!i Thank you for a job well done 👍🏽 Thanks More

by lenni8020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Oak Lawn Toyota. Juan Vazquez, Service Manager

...
152
...