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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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May 19, 2021

In and out promptly! I love my 2019 RAV4 hybrid limited. But they got to do something about the gas tank problem. It says empty and will only take 8 gallons on fill up, leaving 6.5 gallons still in tank C More

by CHM9651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for your review! We're so pleased that you love your RAV4 and our speedy service, and we'll contact you ASAP when the big fix arrives. Let us know if there's anything else we can do for you in the meantime! Juan Vazquez, Service Manager

May 16, 2021

I came in for an oil change and definitely did not have to wait very long. My wait time was 30 minutes. Good service today. More

by SS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
May 16, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you with your oil change. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 15, 2021

Service was fast and friendly...starting with consulting with Joe...being driven home...having the car serviced in a short amount of time...and being picked up to return to the service dept.. Was able to More

by joannecfaith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Oak Lawn Toyota responded

Joanne, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 15, 2021

The best service and very good work they care about my car Very interested in the mantainace or my car I thank them for taking good care of my car for many years More

by gwnn11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 16, 2021 -

gwnn11 responded

I really enjoy bringing my car in Thank you for maintaining my car

May 15, 2021

Over the years we have purchased at least 3 cars from Oak Lawn Toyota always using Bob Spee who is the greatest car sales person we ever knew. Very pleasant and extremely knowledgeable. Service dept was More

by DIANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Oak Lawn Toyota responded

Diane, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 15, 2021

Does good work on vehicles,service department is very helpful & friendly/ courteous,if u waiting for your vehicle they’ll up date u & the price. More

by romac9035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
May 16, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your service experience here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 15, 2021

Always top notch service, would not bring my car anywhere else! Great service, knowledgeable and always informed with updates and price of repair. Kudos Oak Lawn Toyota! More

by THERESEFREEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 16, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 15, 2021

Good service Excellent communication Frank the service Good service Excellent communication Frank the service writer was informative and very respectful. We felt well informed and knew exactly what ser More

by jim.shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Oak Lawn Toyota responded

Jim, thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 14, 2021

Quick, efficient, and friendly service. My technician kept me informed during the appointment. I'll be back for the next required service. The facility was clean and everyone kept their distance. Thank More

by susanl9532
Recommend Dealer
Yes
Employees Worked With
May 15, 2021 -

Oak Lawn Toyota responded

Susan, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 13, 2021

Service was ok nothing special,,No offers no recommendations ,this service was a simple oil change , average service , presentation bland , not bad but nothing special to earn excellent rating More

by antprowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, Daniel Schnur
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