2,194 Reviews of Oak Lawn Toyota - Service Center
service contact Joe was courteous, knowledable, and efficient. although i did not enjoy replacing the hybrid battery and catalytic converter in a short period of time, the service was excellent. efficient. although i did not enjoy replacing the hybrid battery and catalytic converter in a short period of time, the service was excellent. More
Juan was helpful and friendly. Great service and willingness to answer questions the best he could Great service and willingness to answer questions the best he could More
Friendly, courteous, and competent. Even though other service centers are much closer to home, I prefer to drive to Oaklawn Toyota. Even though other service centers are much closer to home, I prefer to drive to Oaklawn Toyota. More
I've always taken my car to Oaklawn, not only is it close to me , but the staff is always concerned about me and the upkeep of the car. to me , but the staff is always concerned about me and the upkeep of the car. More
Ron performed an oil change and did fine but I requested another issue to look into and instead of thoroughly investigating the possible causes he just assumed it was an electrical issue when it was a fuse. another issue to look into and instead of thoroughly investigating the possible causes he just assumed it was an electrical issue when it was a fuse. If I had followed his recommendation I would have been paying a lot more money either at Toyota or elsewhere. Very disappointed that there was no voltage testing or checked fuse. That is just plain laziness. A family member just tested it and replaced fused and it fixed the issue. More
Everything was good. Text responses were not always answered promptly. Sometimes not until the next day Text responses were not always answered promptly. Sometimes not until the next day More
Best finance advisor , thank you for a great price on extended warranty. Good customer service! extended warranty. Good customer service! More
I always get great customer service at Oak Lawn Toyota. Everyone is courteous and I never have to wait long. Everyone is courteous and I never have to wait long. More
I had a recall and set the appointment a couple of weeks in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer would have had the part in advance. Other than that, dealership is great. More
I had my car in Orland Park dealership they never fixed the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The service Dept clean. People were wonderful. Never going back to Orland Park More