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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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June 05, 2021

Excellent service. Thanks to everyone there. Except for a unexpected delay when the part that was ordered was defected and had to be reordered everything went well. It was nothing that the service guys could More

by earljones7309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you so much, Earl, for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

June 05, 2021

The service writer was incredibly helpful and polite. The cashier was incredibly polite. Would highly recommend this dealership to family and friends. Great job with the people that you guys have hired More

by DonTomas30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 05, 2021

Juan was very helpful & informative in problem that I was having with my automobile, also Lewis was also very helpful & assisted me in a warranty matter and regarding Fob key, More

by carolyn_burt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you, Carolyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 05, 2021

Great customer service! Very good at keeping me informed on what was going on and how things were going, as well as expected wait time. The fish are an added bonus (for my son! 😀) More

by THESMITHFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 04, 2021

Service provider Salvador Gaeta was very pleasant and polite. The following day I had an issue with on the services provided and he addressed it immediately. More

by jflynnroyko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Oak Lawn Toyota responded

It's great to hear that Sal and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 04, 2021

I have used this service center for all my repairs on both previous and current car. Have always been pleased. Joe was professional and pleasant to work with. Only disappointment is that i asked to ha More

by ggodo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 03, 2021

I had good experience with service and timing was good too. I think the price is a little and they offer discount for repeat clients. More

by gladys.adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Oak Lawn Toyota responded

Gladys, Thank you for taking the time to share your feedback with us. Joseph and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

June 03, 2021

It was very easy getting an appointment and the work was done on the time I expected and the work was done correctly. My car is operating like new. Thank you More

by mangil2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 03, 2021

Excellent service, clean, efficient, no wait,best service ever,would recommended you highly ,been coming to this service center for many years and would go no where else More

by marionjclarke333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Schnur
Jun 03, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for your loyalty, Marion! Juan Vazquez, Service Manager

June 02, 2021

They were very professional, attentive, and knowledgeable. I will be taking my Camry 2007 that was given to me by my aunt to them from now on. More

by Auntie
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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