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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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June 23, 2021

Every time I go there I get out with something wrong with my tires More

by caltonsaegh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
June 22, 2021

Great service. Personable staff, helped answer any questions that were asked. The service on the car was also done in a timely manner. All around great experience More

by nkaide2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 22, 2021

I have always valued the service provided by Oak Lawn Toyota...the quality of work is excellent. The service representative this time was not a good listener. More

by katehellmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jun 22, 2021 -

Oak Lawn Toyota responded

Kate, thank you for your feedback for our service department! We will share your comments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

June 22, 2021

The problem with my car is now fixed, hopefully. Just as expected More

by jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Oak Lawn Toyota responded

Thank you for your review, Jonathan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 21, 2021

They were attentive and explained what service I needed. They answered all my questions. More

by ocallaghan.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 20, 2021

I spent over one hour driving to & from Oak Lawn Toyota I spent over one hour driving to & from Oak Lawn Toyota (summer drivers in Chicago😩😠🤯) to have a routine oil change because of the Service Depart More

by madonharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 19, 2021

Staff is very professional and helpful. I requested if they could change my original appointment to an earlier time if possible and they were able to help me with my request. More

by rpardo1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jun 21, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

June 18, 2021

Excellent like Always. Customer Service. Friendliness. Courteous. Work with you. Patience.Courteous...Considerate. The process efficient. The service dept friendly and informative like always. K More

by Martinmi2000M911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

June 18, 2021

Very professional and friendly. Kept up to date on the progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand. More

by dan195752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Jun 18, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

June 18, 2021

I always get great service from Oak Lawn Toyota. They do what is necessary never over sell. I would definitely recommend Oak Lawn Toyota to all my friends. More

by ICALQ8
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Oak Lawn Toyota responded

It's great to hear that our service team has provided you with such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota, we look forward to seeing you again! Juan Vazquez, Service Manager

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