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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

Sort by
July 04, 2021

Clean and spacious waiting area and friendly service writers who are willing to work with you More

by dwaynebetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
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Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Dwayne, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 03, 2021

Sal in service department is so helpful in taking care of my dad's car problem. Appreciate it so much. . More

by e_gagni29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 03, 2021

I wasn't thrilled with the initial intake of my request for service! Really didn't feel a friendly/positive or caring connection with intake attendant! I had to have a (Male) friend make the SAME request More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
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Jul 04, 2021 -

Oak Lawn Toyota responded

Barb, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Juan Vazquez, Service Manager

July 03, 2021

Great customer care.Good communications.The service Great customer care. Good communications. The service attendant made it clear what they did and did not do. He also put motes on my file so I will More

by Mother Willis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Sal and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

July 02, 2021

Great service! Service did not take too long. Service representative was nice and explained services done to my car. Overall, great service from service department. More

by nora_martinez7881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Oak Lawn Toyota responded

Thank you, Nora, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 02, 2021

My service rep was good he took care of my issues and kept things smooth More

by grantden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He recently moved back from Cali and agreed with me that the tacos there are the best
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Jul 02, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 01, 2021

They were very professional and easy to work with. Sal the service manager kept me appraised on the progress. More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Oak Lawn Toyota responded

Shelley, Thank you for your business and this review. We're happy to hear Sal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 30, 2021

Very efficient. Got us in and out in about 1 1/2 hours. No charge but second time in shop in two weeks for same problem. I think it is solved More

by mmc1026153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to serving you in the future. Juan Vazquez, Service Manager

June 30, 2021

The service and respect I feel as a customer is always the best here! More

by sharchun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 30, 2021

I appreciate this dealership. They are always available to assist in dire times of need. I had a flat on Monday, 06/28 and they helped me. Thanks. More

by CEVA.BROWN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Oak Lawn Toyota responded

Ceva, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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