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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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August 16, 2021

I have always received excellent serve and that’s why even after our move to Indiana I still drive down to OakLawn Toyota for service! More

by DOR1659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 15, 2021

Very satisfied with the experience and the cost of service. Service person was very friendly and helpful. I was in and out of the dealership in less than a hour. More

by snlmcmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 16, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 15, 2021

I had an issue that I discussed with Juan, the Service Manager. He understood my position on what happened and resolved it in a prompt & friendly manner. He was extremely professional & nice to boot. More

by tdryjanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs. Juan Vazquez, Service Manager

August 14, 2021

Able to provide excellent and timely service obit I can not really say much about the price because I had to fix my break somewhere else at a much cheaper price less than half of the quote More

by davidsogbaile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Oak Lawn Toyota responded

Thanks for your review, David! It's great to hear we could serve you in a timely manner, and we'll take your pricing comments into consideration for the future. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 14, 2021

Awesome...., customer serivce...courteous....team...efficient...good spirit....fair..knowledgeable....outgoing...team oriented.. no hassle....patient...nice character...sh More

by Martinmi2000M911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Martin! We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

August 14, 2021

Joe was great. He took care of both of my vehicles and the service was fast. I would bring my cars here for service again. More

by harper118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Harper! Your feedback and rating truly mean a lot to us. We're glad that Joe was able to help, and we look forward to caring for your vehicles in the future! Juan Vazquez, Service Manager

August 14, 2021

I have always had nothing but the best relationship with the Oak Lawn Toyota dealership. The representatives always treat the clients with courtesy. Thank you More

by norrier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota! We appreciate your kind words for our team, and we're truly grateful for your business! Juan Vazquez, Service Manager

August 14, 2021

I have been a customer of Oak Lawn Toyota for about 30 years. Always have good service and treated very well. The person who worked with me was Gerry and he was very courteous, helpful and made sure the w More

by DeniseLMartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry
Aug 14, 2021 -

Oak Lawn Toyota responded

Hi, Denise! Thank you for your loyal business and this review. We're so happy to hear our team is able to consistently demonstrate our commitment to great service. We'll pass along your compliments to Gerry, and we look forward to continuing our relationship for decades to come! Juan Vazquez, Service Manager

August 14, 2021

The service team at Oaklawn Toyota took care of my car needs in a timely fashion. I appreciate that they were able to assist me with my car emergency that I had. Thank you Oaklawn Toyota! More

by tdrain37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 14, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Please let us know if there's anything else we can do for you! Juan Vazquez, Service Manager

August 13, 2021

Great experience and friendly service. Rep took time to explain hard to find dash functions on my Canadian manufactured RAV4 Model.with espérate DRL function. More

by ctovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 14, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you with the features of your Toyota RAV4. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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