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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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August 23, 2021

The staff in the service department was very courteous. The mechanic texted me when he was starting and when my vehicle was done. Everyone worked like clockwork. More

by p804ree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Amado
Aug 24, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 22, 2021

The price for service is totally ridiculous!They charged The price for service is totally ridiculous! They charged me to tell me I needed a battery and they wanted to sell me the battery for 3x the regular More

by easyice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Aug 22, 2021 -

easyice responded

The price for service is totally ridiculous! They charged me to tell me I needed a battery and they wanted to sell me the battery for 3x the regular price

August 22, 2021

Frank was great. He was very attentive to my questions and concerns. I was in and out in no time. I received a great service. More

by mariarg513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you, Maria. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you again for choosing Oak Lawn Toyota! We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 22, 2021

The service technician was helpful explain to me what my car needed and the price for the service and kept me up-to-date on the status of my car . More

by ptillman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! Thank you for this fabulous, five-star review. We sincerely value your business here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 21, 2021

I was out of town, in another state due to the death of a family member. I started to have car trouble to the point my car was almost inoperable. The check engine light was flashing and the car was shaking a More

by Nrhughes29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come. We send our condolences on the death of your family member. Juan Vazquez, Service Manager

August 20, 2021

Great service Courteous very informative did not have to wait long for the vehicle.Diagnose the problem quickly and accurately. Keep me informed throughout the day. More

by jimk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to serving you for years to come, Jim. Juan Vazquez, Service Manager

August 19, 2021

Excellent staff, outstanding porter, reasonable prices.. I will bring all my Toyota vehicles back here for service! I thanked them for their great personal servic. More

by mendelman79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car porter
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. We look forward to having you as one of our valued customers for years to come. Juan Vazquez, Service Manager

August 19, 2021

Bought my truck here and have gone here for all my maintenance and inspections Staff and mechanics doing a superb job day after day. This is why you don't see strikes at Toyota Dealerships. More

by xavi2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 19, 2021

I initially called and was transferred to Joe in the Service Department. He was informative, and helpful. I spoke next to someone in the parts department next. I made an appointment the next day to have More

by e-gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of the person who I spoke with in the parts department.
Aug 19, 2021 -

Oak Lawn Toyota responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 19, 2021

Always a reliable service department that I can count on getting the work done correctly and on the first go around! Highly recommend oak lawn toyota for service More

by michaelingersoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 19, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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