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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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August 26, 2021

The service and courtesy of the employees were very good, especially Dan he is always make sure my concerns are taking care of. Great serv More

by aquad4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Daniel Schnur
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 26, 2021

There were very helpful and friendly and they do the best work! Not gonna lie,$611 just for front brakes was insane but other than that, the best! More

by davagis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 26, 2021

Very courteous & helpful. Got my car done promptly. Offered to give me a ride to work, but I wanted to walk. I will take them up on that offer this winter. Everything clean which I appreciated. So plea More

by MDONOVAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 26, 2021

Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you, Scott, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 25, 2021

Quick service. Spoke to me in detail about what is needed, kept me updated about what is going on and the status of my service More

by EODONNELL529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 25, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 25, 2021

Excellent service! I called in and Joe Cassello helped immediately. I picked up my car within a few hours, ready to go! My car is in perfect condition again. Thanks!! More

by hunter1783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 24, 2021

The process was very fast and the staff was kind. I will definitely return to service at this location. Thank you all for making it a breeze. More

by LUPITA07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 24, 2021

I always have a great experience with the service department at Oak Lawn Toyota! Joe is very professional and knowledgeable. The whole depart is great! More

by PEARLCOLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! We look forward to your next visit! Juan Vazquez, Service Manager

August 24, 2021

I had an appointment but had to wait approximately 15-20 minutes before the service rep could work with me. Very accommodating thereafter and made certain I had a ride home and then back to pick up my car. More

by mkmixan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your patience and look forward to seeing you next time! Juan Vazquez, Service Manager

August 24, 2021

Great customer service. Staff explained subject matter clearly. Centrally located. Very efficient and get you in and out in a timely manor. Bathrooms and facility are always clean and smell fresh. I enjoy More

by athompson6013@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

Aug 25, 2021 -

athompson6013@icloud.com responded

Thank you.

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