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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 02, 2021

Excellent service and professional. Regardless of those taking off I was serviced in a reasonable amount of time. Thank you for everything. Have a great day. More

by winston_tiara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 02, 2021

Salvador was professional and courteous Juan was helpful The technician that worked on my 2020 supra was tenacious when most people would have given up.... More

by Nickimart8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Sep 02, 2021 -

Nickimart8 responded

Sal and Juan sorry did not get the technician name were professional and courteous

September 02, 2021

The service is really appreciate getting the car ready for winter the service information helps me. The simple oil change let me know what else is needed! Thanks More

by Lwatson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 01, 2021

I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious More

by STUBBY1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Daniel Schnur
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 01, 2021

Since day one 2006 my husband and always brought and still are bringing our car in for service at our same Toyota for 15 years . We trust the service , compassion , and knowledge of our service people. More

by SUGARPLUM460
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Oak Lawn Toyota responded

Thank you, Jan, for sharing your thoughts about your experience with Joe here at Oak Lawn Toyota. We appreciate your business and are happy to help in any way we can! Juan Vazquez, Service Manager

September 01, 2021

I've been dealing with ur service 4 my 2003 Avalon, since i perched it n 2003. I have no complaints 2 report. The service has been remarkable..... More

by wem424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 02, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 01, 2021

convenient drop off service. thorough and timely communications from start to finish is a great plus! if there was one thing i could ask for that not provided. loaner car. otherwise, next service i More

by no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerry
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 31, 2021

They are always very helpful. Repairs are explained precisely. I always know I will be well taken care of. Since I am alone I appreciate the help More

by SHEILA117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Oak Lawn Toyota responded

Sheila, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 31, 2021

Never had a problem here, I’ve always had great service either buying a car or bringing in for service. I know I know I can trust them. More

by ETPJAY960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay - Service Dept
Aug 31, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 31, 2021

Good service. Thank you. Their customer service and technical service is professional. My vehicle's service mileages were over and I called them and they gave me very quick service and worked on it. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 31, 2021 -

Oak Lawn Toyota responded

Mark, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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