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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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September 13, 2021

The Service Technician was polite helpful and kept me informed throughout my visit. Although, the cost for a new battery seemed extremely high and given the price didn't expect to have to pay an addition More

by SCHIOCCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, service department
Sep 13, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 12, 2021

Outstanding communication from the beginning through the end. The price was reasonable. Jerry was very helpful. Overall exceeded my expectations. I drove 25 miles to get therr More

by Rico Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 12, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Rico, your feedback and rating mean a lot to us. We're glad Jerry and the team were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 12, 2021

They have great customer service skills and you always feel like you are the most important person. Dan S was amazing and very accommodating to my schedule. More

by VCXZVCZCXV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 12, 2021 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Dan. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 12, 2021

The service representative was very friendly, knowledgeable, & professional. I enjoyed my experience. My wait wasn’t long either. A complimentary car wash would be a nice addition. More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 12, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 12, 2021

Great and friendly service. From arrival to consultation things were clear and completed quickly. Thank you for providing great service. We know our vehicle is in trustworthy hands. More

by KCP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 12, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 11, 2021

Service seems to be competent, and employees are courteous and professional. The service was free of charge included with Toyota Care. The only negative comment I would have is the waiting time for More

by STEVEGLIWA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 11, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 11, 2021

Great customer service, all the issues that I went for were fix and my car is back to running the way it should be . Great job . More

by JORGENS2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 11, 2021

I’m sorry did I buy a vehicle from the Oak lawn Toyota the vehicle that I did purchase still has three years 36,000 mile warranty a Toyota Camry The service department was courteous Next time I will purc More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Oak Lawn Toyota responded

Thank you so much for your feedback, Ivan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 10, 2021

This dealership is very customer focused.They analyzed This dealership is very customer focused. They analyzed the problem and promptly advised me of my options. Once the decision was made, they were able More

by J Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 10, 2021

Great customer service! Everyone I dealt with went the extra mile to get my truck repaired right and on time as promised. Thank you so much!!!! More

by wmay911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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