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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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October 05, 2021

Efficient, clean and most helpful and explained everything to where one could understand. And they wore their masks correctly during Covid! More

by style57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Oct 05, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 05, 2021

Always helpful and informative. Prompt friendly service. Proactive in the maintenance of my vehicle. Constantly keeps in touch More

by TRISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 05, 2021

Keith is an awesome representative!! He made sure he addressed all my concerns. He even made sure I received a ride home and back to the dealership, so I didn’t have to wait over 5 hrs for my vehicle More

by mizzwanda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Keith delivered such a great experience! Juan Vazquez, Service Manager

October 04, 2021

It was a fast and good quality service. It's managed by very professional personnel. More

by FELIPE.DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Oak Lawn Toyota responded

Felipe, thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you next time! Juan Vazquez, Service Manager

October 04, 2021

We have two Camrys that we bring in for service at this location. They are always helpful, professional and courteous. More

by Bridget.riley77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you, Bridget, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 04, 2021

I’ve taken my vehicle here only twice now but I’m loving the Oak Lawn location so far! Everyone’s so nice! More

by LR21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Oak Lawn Toyota responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 03, 2021

People very professional. Work was done in a timely manner. The waiting area was neat and clean More

by johnsonk4646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 03, 2021

Very professional on time very helpful with ask information or future future work done to my car very pleasant them now Grace Hill Manor Bob speed More

by ricardo.garcia44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review, Ricardo. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

October 03, 2021

Setting an appointment for servicing my vehicle is always a pain. I can never get one and has always been denied. Joe was my only help. He is irreplaceable he is a big deal for me. I left another service cen More

by LYTTLEBARROWS
Customer Service
Recommend Dealer
No
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Oak Lawn Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Vazquez, Service Manager

October 03, 2021

People are Friendly's. They listen to your concerns. They explain problems and advise you of repairs and their acuity. More

by Aflanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Aflanagan responded

Thank you for your efficient and friendly service.

Oct 03, 2021 -

Aflanagan responded

Thank you for your friendly and efficient service.

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