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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,218 Reviews
Call Service Center (708) 435-2205

2,218 Reviews of Oak Lawn Toyota - Service Center

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December 19, 2023

I have always had Good service From this Dealership. Good Advisors and A Good service Manager. Thank All of you For your service. More

by goingpostal601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno
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Dec 19, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 19, 2023

The job was well done, however replacement of my engine guard was not completed unfortunately. More

by LYTTLEBARROWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

December 17, 2023

Frank Nash in service was incredibly polite, kind and professional, even under extremely hectic conditions! Great listening skills! That meant the world to me during a stressful car breakdown. Thank you More

by Gina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Oak Lawn Toyota responded

Thank you, Gina, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 15, 2023

Frank is my man , great service always very helpful and explaned everything for me always More

by gpratt04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 09, 2023

I had a flat tire. Toyota made me buy a new tire instead of fixing the hole where the nail went in. some xx about liability. just didn't appreciate having to buy a new More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Cheryl, feel free to contact us at your convenience. Juan Vazquez, Service Manager

December 08, 2023

Helpful about need for brake work and handled nicely at a good price. Thank you More

by BARRY.PIENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Barry, and we hope to see you again! Juan Vazquez, Service Manager

December 08, 2023

Keith was my service advisor. He communicated with me professionally and respectfully. He explained all the work needed and why. He got me a ride to and from Home Depot while my c More

by SDSAXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Oak Lawn Toyota responded

It's great to hear that Keith was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

December 06, 2023

Very informative, very thorough, very timely, very friendly. Joe answered all questions in an understandable way. Good coffee! More

by barbara.ranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

December 01, 2023

Qualified persons working with you. Mechanics and customer service. Seemingly Interested in care of you auto. More

by mzdjg723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 27, 2023

Toyota Oaklawn location is The BEST I purchased my vehicle there,services there..Staff always Professional.. More

by CHAMPIONS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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