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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 03, 2021

I had an emergency while on holiday. They brought me right in, took care of diagnosing then fixing. Gracious, professional, fast, great communication: emailed me with every step. More

by Bpfarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The night cashier and manager
Nov 04, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 02, 2021

I have been a loyal customer of Oak Lawn Toyota for I have been a loyal customer of Oak Lawn Toyota for many years. My wife and I have purchased many cars from your salesman Bob Spree., He gives us More

by COPCODON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 01, 2021

I received excellent service and prompt calls re the status of my vehicle every step of the way! More

by Hrcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 01, 2021

Excellent all of the time they are always courteous, friendly and very helpful with any of my questions! More

by ARNOLDALMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review, Arnold. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 31, 2021

They are polite and very helpful they try to answer your questions for you at that time if the answer is unknown they will find out for you and they work with you as much as they possibly can More

by sheenajoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Joyce! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 31, 2021

New tires installed. Would been nice for a courtesy cleaning as tires had white substance or wax on them. More

by Sbgriffin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

October 31, 2021

The service reps are friendly and go out their way to make sure you leave satisfied. More

by SACLEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

October 31, 2021

They’re friendly and give good service. I’m satisfied with the services thank you so much 😊 More

by Simon perez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 01, 2021 -

Oak Lawn Toyota responded

Thank you for your business, Simon. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 31, 2021

I have been a loyal customer for several years. The level of customer service impeccable. I wouldn't trust my Corolla with anyone else. More

by chitown68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Juan Vazquez, Service Manager

October 30, 2021

Call for an appointment and got in the same day. The car was completed the same day very good service. More

by ORVANA
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience working with Juan! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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