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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 17, 2021

Your dealership was kind enough to take us without an Your dealership was kind enough to take us without an appointment. We know we can always count on Oak Lawn Toyota for the best service. We go to More

by faraleo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 17, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to accommodate you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Safe travels. Juan Vazquez, Service Manager

November 16, 2021

Excellent. Pleasure working with them. Great follow this. Kept you updated all the time. Will return for future service. More

by Odonnellmarielken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t rememberMy service rep, Daniel Schnur
Nov 17, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 16, 2021

The entrance to the service port was well labeled, however the curb to enter the car park is too steep and should be smoothed to prevent bumper damage. More

by lucasoaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 15, 2021

They have good staff plus give good service repairs service is also good. They don’t take too much time for oil change. More

by rikaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 15, 2021

Joe and his team did excellent work and were very responsive to our needs at all times More

by Jtfahey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 15, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joe and his team were able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 14, 2021

The service department was very busy, but my service advisor was very thorough when inspecting my vehicle before the oil change. I actually wasn't due for the oil change yet, but there were a few other More

by dianecouch46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Diane, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 13, 2021

They technician answered all of my questions in a timely manner and finished checking my car in a timely manner. More

by bewise67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 14, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 12, 2021

Very pleased by the exceptional service I received. Everyone was very helpful and guided me through my service with patience. I was kept in the loop for how the work was going and the time frame was sp More

by mc10532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henery
Nov 12, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Sal was able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 12, 2021

I have always received timely and courteous service when purchasing my car and for repairs. More

by rosecc8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. Keith and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 12, 2021

Service was great! Dropped my car off the day before my appointment to be sure I wasn’t late and my car was ready the same day!!! More

by KJKJC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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