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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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November 23, 2021

Mechanic Dave did an excellent job. He was polite and answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find o More

by svajone
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Oak Lawn Toyota responded

Thank you for providing this feedback and we are happy that your experience with Dave in our service department was a positive one. We do however apologize for not providing you with an all around positive service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Vazquez, Service Manager

November 22, 2021

Promt service they had me in and out in forty minutes. Car was returned to me clean no issues. More

by 19TTACOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 21, 2021

Very professional and personable. No fast talking service advisors looking to upcharge customer. Friendly and even made recommendations of other business alternatives to consider when customer not interested More

by LR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 21, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 20, 2021

I like the service. My car is old but dependable because the service is good. More

by ptrcfoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 19, 2021

The service attendant seemed to have my interest at heart. He wasn't pushy and agreed with my preferences. More

by pswack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 19, 2021

It is always worth the trip to come to Oak Lawn Toyota.I It is always worth the trip to come to Oak Lawn Toyota. I have another Toyota dealership here in Plainfield but your staff is so welcoming. More

by emusicman7926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 18, 2021

Great service and employees. Didn’t have a long wait and the service team keeps you updated. More

by KARENECKHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Oak Lawn Toyota responded

Karen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 18, 2021

Great service great place timely and courteous good people to do business with bought three new cars here More

by Rickcigar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Oak Lawn Toyota responded

Rick, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 17, 2021

I have been dealing with your company for at least twenty five years and have always been treated with the upmost of care and consideration More

by PHILPESAVENTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We sincerely appreciate your business and your loyalty! Juan Vazquez, Service Manager

November 17, 2021

Every time I visit Oak Lawn and Toyota I am pleased with the service and attention my vehicle gets More

by mikruts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 17, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if we can be of any further assistance. Juan Vazquez, Service Manager

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