Oak Lawn Toyota - Service Center

There was a lack of communication between the service personnel and the rust proof sales person. I was scheduled for the rust proof package and I received a call from the sales person that afternoon personnel and the rust proof sales person. I was scheduled for the rust proof package and I received a call from the sales person that afternoon after I had already dropped my truck off at 8:30 asking me when I wanted to bring the truck in. I was told the parts needed for the rust proof package hadn’t arrived yet even though I had prepaid for the service for that particular reason and I was told to bring my truck in on Monday 06 December.They were supposed to keep it at the shop for one day and due to the lack of communication it was kept for 2 days leaving me without my truck for one additional day that I hadn’t planned on. Once the job was completed I asked Louis to tell me more about the warranty to which he kept telling me to follow the instructions on a piece of paper. I felt he could’ve given me more information himself. More

Service was courteous and prompt. Glad I was able to get a last minute appointment. a last minute appointment. More

Service on this day was quick and efficient. Oak Lawn Toyota was on point. Thanks Frank. Toyota was on point. Thanks Frank. More

Very professional-extremely friendly. Went thru all things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our ha things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our hard times right now. Great team! More

Great service as usual. Everyone is professional and makes sure everything is taken care of properly makes sure everything is taken care of properly More

The oil change took longer then I expected but overall the service was good Thanks the service was good Thanks More

Juan was Very customer friendly and honest with mechanical work needed for vehicle. Service was also prompt and reasonable. mechanical work needed for vehicle. Service was also prompt and reasonable. More

I’ve been buying cars at Oaklawn Toyota for almost 40 years. The service and courtesy of everyone there is outstanding. years. The service and courtesy of everyone there is outstanding. More

Bad customer service I will never go back there worst experience I’ve ever had experience I’ve ever had More

Very good. Suggest other things that need to be done but very costly at the dealer. But, they offer good guidance. very costly at the dealer. But, they offer good guidance. More