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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews

2,194 Reviews of Oak Lawn Toyota - Service Center

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January 06, 2022

the customer service is very good and thanks to the people of toyota for the good work done on my highlander More

by Getulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your great experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 05, 2022

Had to bring vehicle back a the next day for the same problem. Wasting my time. More

by jam2496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Jan 22, 2022 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

January 05, 2022

My salesman John Beris always goes above and beyond for my service needs and sales. More

by Btuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 05, 2022

Great job excellent service thank you for the service and see you next time guys More

by Mauricio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review, Mauricio. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 04, 2022

Polite, professional and courteous. Worked with my schedule. Brought in 2 cars, one at 9, the other scheduled at 10. We were done with both by 10. More

by GGPLAWYER
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jan 04, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 02, 2022

I’ve received nothing but the best, top notch service from Toyota of Oak Lawn! The people are so kind, courteous and helpful and the work the mechanics do is always excellent! It is refreshing to deal w More

by SUE4450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Sue, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 02, 2022

Workers were very pleasant, helpful, knowledgeable and efficient. I was in and out in 45 minutes. More

by Debreed65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jan 03, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 01, 2022

I bought my vehicle here and I’m very satisfied with the Serb and please that work here More

by Emilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 01, 2022

I was well taken care of when I came for my oil change, tire rotation and got a my air filter changed. My maintenance guy answered all of my questions and treated me with respect. More

by F.LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 01, 2022

Excellent service and consistently nice people who treat everyone with respect and decency. Very competent and fast. More

by Neville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Neville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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