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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,194 Reviews
Call Service Center (708) 435-2205

2,194 Reviews of Oak Lawn Toyota - Service Center

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February 08, 2022

Poor costumer service and when is about the waranty they make everything to complicaded a More

by MORENOULISES33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose carreon
Report | Print
Feb 25, 2022 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please come see me when you come pick up your special order part and we will talk about it more. Juan Vazquez, Service Manager

February 08, 2022

Oak Lawn Toyota Service Dept keeps my Sienna running like new. The techs are fantastic! The Service team takes the time to explain maintenance and repairs to ensure that I’m driving a safe/reliable vehicl More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carreon, Daniel Schnur
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Feb 08, 2022 -

Oak Lawn Toyota responded

Thank you, Scott. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

February 08, 2022

My appointment time was honored, service was quick & complete, social distancing guidelines were stated, waiting room was clean. More

by kaimurray11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 08, 2022

Frank was great! Super helpful and explained everything. He also accommodated an additional service I was hoping to squeeze in. I really appreciated his help! More

by LENORE.LELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Oak Lawn Toyota responded

Thank you, Lenore. It's great to hear that Frank provided you with excellent customer service! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 08, 2022

It’s very clean an the waiting room wasn’t jammed packed with people and the service tech are helpful More

by JPR760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

February 07, 2022

Great service I love coming here the tech people are very nice keep you update as your car is being serviced More

by LUCYJONES_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 05, 2022

Service was excellent, courteous, and timely. I would recommend to anyone looking to purchase a new or preowned vehicle More

by karenporter130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you, Karen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 05, 2022

The wait time for my vehicle to be repaired is always reasonable. I always wait for it. More

by JA1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Report | Print
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 05, 2022

Service was great especially John the mechanic who totally figured out backup camera problem and explained it More

by CAROLDAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, Carol, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 04, 2022

OLT is always competent and fair priced.Polite, on OLT is always competent and fair priced. Polite, on schedule and dependable. I trust their recommendations for repairs. More

by Kamoe59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stadler
Report | Print
Feb 04, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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