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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,177 Reviews

2,177 Reviews of Oak Lawn Toyota - Service Center

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November 04, 2023

I was very pleased today. Much improved from last visit. Appreciate the help from Bob. More

by BARNWOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

November 04, 2023

Courteous, professional, thorough. Explains details and features. Makes sure you're comfortable and satisfied.with your purchase More

by Marilyn A. Szkodzinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Brian in Service Dept., Mark Girlich
Nov 05, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marilyn, and don't hesitate to let us know if we can further assist. Juan Vazquez, Service Manager

October 31, 2023

Their customer service is always top not, shout out to Joseph, one of the best. Always willing to take the time to make sure you understand everything and walk you through all options. More

by mkrohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joseph always delivers a great experience. We look forward to continuing to serve you for years to come. Juan Vazquez, Service Manager

October 31, 2023

I already have a Toyota that I had bought used elsewhere and had a question about where to get an owner's manual. I had messaged the Oak Lawn Toyota one evening and the next day Diana responded to me onli More

by littlemopeep
Recommend Dealer
Yes
Employees Worked With
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a review. We're glad to hear that Diana was able to help. Juan Vazquez, Service Manager

October 28, 2023

The Service Advisor was very knowledgeable and gave us a good deal. The advisor and the Techs were super polite and quick. I will be back in future if my cars need attention. Denny K. More

by DJKKAK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Denny! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 26, 2023

Frank is always thorough in explanation and kind in his interaction. I appreciate his service when I come into the facility. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Oak Lawn Toyota responded

Eileen, We are very happy to hear Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 24, 2023

I'm always pleased with the service, wouldn't go anywhere else, thank you all. More

by mscykeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember, I was pleased.
Oct 24, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 18, 2023

Serviced my vehicle in a timely manner. Sal was clear with his explanation of what was being done. More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review, Nancy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 13, 2023

Good Good super el lugar volveria otra vez. La atencion fue d lo mejor gracias More

by calukajaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

October 09, 2023

The entire service department is amazing, they were friendly, respectful and helpful. A great experience all around! More

by ochoa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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