Oak Lawn Toyota - Service Center

For many years, my experiences at the car service shop have been consistently positive. The team excels at keeping me informed about any issues they discover while servicing my vehicle, and their estimate have been consistently positive. The team excels at keeping me informed about any issues they discover while servicing my vehicle, and their estimated wait times are usually accurate. After the service, they provide a thorough summary of the work done and offer future repair recommendations for areas that may need attention. I fully trust this dealership's expert service team. The service shop staff is great, and I hope they are not only appreciated but rewarded for their excellent work. I always leave knowing my car was serviced honestly and professionally. Special thanks to John McShane for the friendly customer service during my recent visit. More

This shop gets you in quick. They keep you up to date on the progress of the appointment. They keep you up to date on the progress of the appointment. More

I'm pleased with the service, the agent who took care of us was very nice and answered all the questions. us was very nice and answered all the questions. More

Just had my 2024 Toyota 4runner serviced at Oaklawn Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service ad Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service advisor and went to waiting area. Then talked to Frank Nash another service advisor that has been at Oaklawn Toyota for awhile,exchanging pleasantries! As I waited the service manager Juan was wandering around greeting customers, and even though busy takes time to talk to customers in waiting area! Then salesman Bob Spee was in showroom so he greeted me and talked Toyota quality, another reason to buy from Oaklawn Toyota! Now I know Toyota corporate watches reviews, maybe the people at the top could send more new Toyota inventory to this dealership that actually cares about its customers. and the Toyota brand! You can drive by some other dealerships and they have inventory, but the situation is people want Toyota quality and to buy from a family orientated dealership like Oaklawn Toyota! I have zero family friends who work here, this is just a well run business that deserves your business! Now back to service, vehicle was finished as promised, but the service waiting area was full (That is what happens when you have dedicated employees that do quality honest work!). They don't "rush" to get vehicle done, it is done correctly and properly!Sure there are other service departments but when you go here your treated like family, On the way out talked to Steve Hertogs the manager of sales, another informative man that cares about the customer and Oaklawn Toyota! Lastly like I said before come on Toyota send them more inventory, as people like to "browse" and then buy! Thanks for another great experience! Almost forgot don't know the service techs name just another great man working to make sure your Toyota is serviced properly! More

Always professional and updates me on my car in case there may be an issue with the work being performed there may be an issue with the work being performed More

The dealership is always helpful and they listen to the issues I'm having. To me listening is very important. issues I'm having. To me listening is very important. More

Frank was great. Tire reparied with no problem. Speedy and efficient as usual from OL Toyota. Tire reparied with no problem. Speedy and efficient as usual from OL Toyota. More

Frank took care of all my issues in a prompt and courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly r courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly recommend him. More

I waited for more than 4 hours something should be done in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened More