Oak Lawn Toyota - Service Center

Frank took care of all my issues in a prompt and courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly r courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly recommend him. More

I waited for more than 4 hours something should be done in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened More

Great time great service quick turnaround friendly, precise no trying to oversell,we like going there precise no trying to oversell,we like going there More

My experience with Oak Lawn Toyota was excellent: starting with my salesman, Bob Spee. He was knowledgeable about the vehicle in which I was interested and was able to answer my questions. He gave me starting with my salesman, Bob Spee. He was knowledgeable about the vehicle in which I was interested and was able to answer my questions. He gave me advice about additional services that I ended up purchasing. He was also very personable and friendly. I have friends that have been going to Oak Lawn Toyota for many years and have been talking about the good service there. They were right. When I brought my car in for the additional services all of the staff were friendly and courteous and did good work on my vehicle. More

Amir and J. P. (Juan) were both great to work with and they were hith helpful P. (Juan) were both great to work with and they were hith helpful More

Efficient performance by employees Very caring indiduals make the Toyota driver feel very very safe. make the Toyota driver feel very very safe. More

Stay away and save your money! Very bad service. I wanted to fix my car, and they initially quoted me $850. However, when I went back to pick up my car, I found a different price o Very bad service. I wanted to fix my car, and they initially quoted me $850. However, when I went back to pick up my car, I found a different price on the bill—they charged me $1,300. I spoke with the customer service manager and the general manager, but neither was cooperative. More

I took my SUV in for an oil change and requested the technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed wit technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed with the repair. However, when the technician discovered that two sensors were actually out, the price increased. Later, he returned and informed me that the cost had risen even more than what he initially quoted. Feeling frustrated by the constant changes, I decided to decline the repair. What really upset me was when he returned one last time to inform me that I would be charged a service fee for inspecting my tires, a fee he had not mentioned before. It felt unfair that after I declined to pay for the sensor replacement, he then charged me $80 just to look at the tires and sensors. Great way to run a dealership!!! More

I really appreciate the communication. I was updated by texts when my service was completed. I was updated by texts when my service was completed. More

Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work on cars- thank you for promoting honesty at your dealership. More