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ONYX Automotive

Omaha, NE

4.7
170 Reviews

14800 Davenport St

Omaha, NE

68154

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Showing 170 reviews

August 25, 2017

BMW Service Brake rotors were turned under maintenance warranty at 70,000 miles. Really happy with the service that Kristen and team provide. Always the best ex More

by kerbynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patterson
Aug 25, 2017 -

ONYX Automotive responded

Thank You for the review! We're glad that you had an excellent experience at our BMW of Omaha Service Department!

August 24, 2017

Effortless I had a great experience! Came in, was given complementary food and drink. Along with a hassle free process and friendly staff! Definitely will come h More

by Freerdovski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patterson
Aug 24, 2017 -

ONYX Automotive responded

Thank You for your patronage! We always have snacks and beverages available for our customers at H&H and are glad that you took advantage of it! We look forward to seeing you again!

August 23, 2017

New Back up camera I enjoy the ability to use a courtesy loaner vehicle while my car is being repaired. It makes it easy to schedule an appointment no matter how busy I More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Twight
Aug 24, 2017 -

ONYX Automotive responded

Thank You for taking the time to leave this review! Our Courtesy Vehicles are available any time you come in for a service appointment at H&H for the convenience of our customers! We're pleased to hear that the Courtesy Vehicle came in good use for you!

August 23, 2017

Quick, friendly service. I brought my car in for an air bag recall. Dropping off the car was quick and easy. Shawn kept me informed by text message and the repair was done on More

by Bassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 24, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! We're glad that Shawn kept you up to date on your service visit at H&H!

August 21, 2017

Great experience. Excellent customer service. Curtis helped us find what we were looking for and answered all of our questions. He was knowledgeable about the vehicles and very easy going to talk More

by Jacohans11
Recommend Dealer
Yes
Employees Worked With
Tom Coleman
Aug 23, 2017 -

ONYX Automotive responded

Thank You for the review! We're glad that Curtis was able to help you out!

August 20, 2017

Great Job They were very friendly and helpful and made sure my car was well taken care of. Tim kept me fully informed about the entire process. Text message was More

by Tdavid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 23, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! We always want convenience for our customers which is why H&H introduced the text messaging feature!

August 19, 2017

love this dealership Great service, wonderful and knowledgeable staff!. Kristen Patterson is a top notch and we will be going back for service and sales from now on. More

by Nicbisc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patterson
Aug 23, 2017 -

ONYX Automotive responded

Thank You for taking the time to leave this review! We're glad that you will be returning to H&H again to work with Kristen!

August 19, 2017

Lr4 service Tim was very helpful and his communication was spot on. Will recommend him to my other land rover family members. Service was what I expect fro m land More

by Kirbym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim land rover service.
Aug 23, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! We appreciate you recommending Tim to other people!

August 18, 2017

Great experience Very helpful, kind and attuned to my needs. I couldn't have asked for better service. Kristin was wonderful and keep me informed in a good timely mann More

by Jnswan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Patters
Aug 18, 2017 -

ONYX Automotive responded

Thank you for taking the time to leave this review! We are always glad to hear when our H&H Service staff exceeds customer expectations!

August 18, 2017

Great service! Thank you Kristen for figuring out the issue with my car, special ordering the part and getting it back to me so quickly! Drives great and looks good, More

by Vroomgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 18, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! We're glad that Kristen exemplified excellent customer service!

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