ODaniel Mazda

Junior and the staff at O'Daniel made the sales process very easy and comfortable. It was so great, in fact, that we almost could not believe it. We kept waiting for something to go wrong, but it never d very easy and comfortable. It was so great, in fact, that we almost could not believe it. We kept waiting for something to go wrong, but it never did. We made the trip from Goshen to Fort Wayne to purchase our new Mazda, and we would happily do it again. Phenomenal customer service!!! More

I was given a choice of 5 possible cars for my company car. In the other dealerships when I explained that was the purpose of my visit I was treated w/ indifference. On salesman in a Ford dealership poi car. In the other dealerships when I explained that was the purpose of my visit I was treated w/ indifference. On salesman in a Ford dealership pointed me to the brochure rack and even stated he wasn't gonna get anything off of me!He wouldn't even let me take the brochure! When I walked into O"Daniels I stated the same thing but was treated entirely different! Jr. really sold me on the Mazda and its features. He even followed up with a card and thanked me for my visit!!!Is it any wonder how I ended up w/ a Mazda? More

Great Customer Service!!!!!!!!!!!!!!!!!We were impressed with the quality of service. Also, the after the sale assistence showings us all the car's functions. It was one of the best services I ever had as a with the quality of service. Also, the after the sale assistence showings us all the car's functions. It was one of the best services I ever had as a customer and I would recommend to anyone to check this dealership before buying a car. More

I was looking to upgrade a few years and was going to make a cash purchse. I noticed a special feature vehicle on the O'Daniel AutoMart website. I did not locate the car on the lot, but did meet Amy. make a cash purchse. I noticed a special feature vehicle on the O'Daniel AutoMart website. I did not locate the car on the lot, but did meet Amy. She was very accomodating in locating the car - it was being shown by another sales person off-site - and called to get it back over. Amy was professional and straight-forward in our dealings. She did not just try to sell me a car, but to match what I wanted with the available inventory. I was introduced to several other members of the sales team and management during that first visit too. I thought I was treated well and wanted to make the deal at O'Daniel - I beleive the staff wanted to make the best deal that satisfied me. I had dealt with the dealership many years ago and was treated just as well. The delivery was in a torrent of snow, but the car was ready as promised. As an aside, I had a tire warning indicator light come on in the first week, went on a lunch hour to mention it, Amy was on the spot, took it to service, and the tire sensor needed replaced. Chuck, her supervisor, approved the replacement, it was done right then, I was on the street very soon - and at no cost to me. I'll be back and will recommend O'Daniel Automart and Mazda for the great experience I had! More

Having had an excellent experience with the service department, I went into the store to talk to Sam Moun about trading in my Miata and my Highlander for a new Mazda 3S. Sam (new car sales), the new c department, I went into the store to talk to Sam Moun about trading in my Miata and my Highlander for a new Mazda 3S. Sam (new car sales), the new car manager, the general manager, and Nick the used car manager were all professional, courteous, and friendly to me. Even after extended discussions, their attitude remained a positive. A deal was made to my satisfaction and I left with my new Mazda with a good feeling about O'Daniel Mazda. I already had good feelings about their service department. In sumnation, the service department has never sold me services that I didn't need and the new car sales never uttered once those hackneyed phrases like "What will it take to get you into this car" or "gee, we have to make SOMETHING on this sale." As a former mechanic, service manager, and all around car enthusiast, I would strongely recommend O' Daniels Mazda to anyone. More

We were in the market for a used car. We had heard Junior was a motivated salesman and wanted to see what he could do for us. We worked him over pretty good trying to find the right vehicle. We had driven se was a motivated salesman and wanted to see what he could do for us. We worked him over pretty good trying to find the right vehicle. We had driven several and were almost ready to buy when we changed our mind and had to start all over. It took several tries, but Junior came trough with what we wanted. We love the car and will go back to Junior when we need another vehicle. More

My wife and I looked at the new Mazda 3's over a period of about a year. Test drove them a couple of times. Junior worked with us the whole time being very good about not pushing on how long it took us of about a year. Test drove them a couple of times. Junior worked with us the whole time being very good about not pushing on how long it took us to actually buy a vehicle. In the end I also received some major discounts that probably hurt how much they made on the deal as well but was always treated very well. More

Junior was great to deal with. Not too pushy and gave my husband and I time to speak amongst ourselves without pushing us in any direction. We weren't sure what to expect and Junior really exceeded our exp husband and I time to speak amongst ourselves without pushing us in any direction. We weren't sure what to expect and Junior really exceeded our expectations by showing us a lot of different options. I would and have recommend him to all my friends and family. More

I had a delightful experience working with Junior at O'Daniel Mazda. He got me into a vehicle that I love and cannot thank him enough. He was very kind, courteous, and took time explaining every little O'Daniel Mazda. He got me into a vehicle that I love and cannot thank him enough. He was very kind, courteous, and took time explaining every little detail to me about my new purchase. I will continue to contact Junior for all of my future vehicle purchases, and have referred many of my friends to him. More

It was great to actually walk into a dealership and not be hounded, I had called the night before looking for information on a certain vehicle and then set up an appt the next day for a test drive, drove t be hounded, I had called the night before looking for information on a certain vehicle and then set up an appt the next day for a test drive, drove the Escape over my lunch hour and took it back and they said they still needed to look at one of my trade ins and so I came back in the evening, returing the Escape. I could tell that Heinrich was a newer salesman but he did not shy away for getting my questions answered and George his boss was also very helpful. I was trading in 2 vehicles and that was not an issue for them. I bought my Escape on Wednesday and I am really enjoying the vehicle. Also a shot out to Tim the finance guy that moved things right along. Thanks O'Daniel Mazda for the awesome experience. More