ODaniel Mazda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday 7:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Overall, a low pressure, superb experience. I did my research online and knew what I wanted in regards to the make of the car and the price. Sam greeted us quickly in a friendly way and started a genera research online and knew what I wanted in regards to the make of the car and the price. Sam greeted us quickly in a friendly way and started a general conversation. Although he was juggling several customers at once, Sam paid proper attention to me but gave me some well-timed breaks to think about the purchase and to test drive the vehicle. When I decided to purchase the vehicle, I told Sam what my expectations were: (1) To receive the discount from MSRP as noted on their website (posting the discount on the website was a major reason why I came to this dealer); (2) To get a good value on my trade-in; and (3) To qualify for the 5-year, 0% loan. Sam and the others delivered on all counts. Because they gave me the high, high KBB/Edmunds value on my trade-in truck, I did not try to negotiate for a further discount. Sam handled taking in all the required information for the credit application so I did not have to sit in the finance office for long ... just had to review and sign the application. A great comfort to me was that George and Sam did not at all pressure me or waste my time in trying to get me to purchase other products (e.g., extended warranty). The only thing they explained (briefly) was the extended warranty, but once I said I was not interested, I was on my way into my new car. I do not know how it is in regards to negotiations with the dealership on prices (since I did not ask for further discounts), but in all other manners of the purchase process, they (especially Sam) get a top-notch review from me. More
I was looking for a reliable used car that got great gas mileage. From the time I entered the door the workers were very friendly and helped me with any questions that I had. I test drove a SUV and then t mileage. From the time I entered the door the workers were very friendly and helped me with any questions that I had. I test drove a SUV and then they let me use it to the afternoon. Because of that I was hooked. As I had the SUV, Ryan got all the numbers and paperwork ready. Buying this vehicle was painless and quick. More
I am not the easiest customer to please, nor do I make big purchase decisions quickly. Jeremiah was very informative and was able to get answers to the questions that I had. When I did decide that my cho big purchase decisions quickly. Jeremiah was very informative and was able to get answers to the questions that I had. When I did decide that my choice was the Madza3, Jeremiah went above and beyond to get me the deal I needed to take the car home. He made arrangements to get the additional features I wanted added, and rearraged his schedule for the delivery of the car. What more could you ask from a sales professional. I would recommend Jeremiah and Odaniel for you vehicle purchase. More
We purchased a vehicle from Mr. Hammond 3 years ago and were impressed with his professionalism and desire to make sure we got what we wanted. (We can be finicky) Since then, our needs have changed and we were impressed with his professionalism and desire to make sure we got what we wanted. (We can be finicky) Since then, our needs have changed and we decided to go back to the O'Daniel dealership to talk with Mr. Hammond and see what was available. After looking at different makes/models we made our decision. As before, his knowledge of the product and his ability to answer all our questions was very helpful. George Brothers was also very informative on our financing options and explained in plain English what was available. We will definitely go back for our next vehicle when the time comes. More
Great experience. Came in initially to look at a used Grand Jeep Cherekee, and left with a 2012 Mazda CX-9. Our dealer was great and answered all our questions. We will definitely recommend O'Daniels t Grand Jeep Cherekee, and left with a 2012 Mazda CX-9. Our dealer was great and answered all our questions. We will definitely recommend O'Daniels to friends. More
I had been looking for a vehicle for a few months but really wasn't in a hurry. I was working with Ryan Keebler and he was VERY patient with me,as I really wasn't quite sure what I wanted. Ryan found me really wasn't in a hurry. I was working with Ryan Keebler and he was VERY patient with me,as I really wasn't quite sure what I wanted. Ryan found me a vehicle that I loved but had a few reservations about. He went out of his way to do research for me and I ended up buying the vehicle and have so far been very pleased with. The people at O'Daniel were all very nice and pleasant to work with but I would highly reccomend Ryan Keebler. More
WILLING TO GO THE EXTRA DISTANCE, SANS ANY ATTITUDINAL RESENTMENT FOR PROVIDING TO THE POTENTIAL CUSTOMER WHAT (S)HE REQUIRES TO FEEL SAFE AND WELL-TAKEN-CARE-OF AND IMMEDIATELY BEGIN BUILDING HONEST TRUS RESENTMENT FOR PROVIDING TO THE POTENTIAL CUSTOMER WHAT (S)HE REQUIRES TO FEEL SAFE AND WELL-TAKEN-CARE-OF AND IMMEDIATELY BEGIN BUILDING HONEST TRUSTWORTHINESS WITH THE POTENTIAL CUSTOMER. NO 'SLICK-TALK' OR CONTRADICTORY STATEMENTS/CLAIMS. A TRUE JOY TO WORK WITH -- INSTILLING A DEEP SENSE OF COMPASSION AND NECESSARILY THOROUGH WORK. MOST FONDLY, TAYLOR STOKES More
The ratings were given because of the friendly, courteous service received while we were in the maket for a used SUV. The price was very fair ( compared to other dealers we visited ). service received while we were in the maket for a used SUV. The price was very fair ( compared to other dealers we visited ). More
My experience at O'Daniel Mazda was excellent. As a current Mazda owner, I'd researched some of the new Mazdas online. I was really interested in the CX-5, but due to budget and mileage concerns I put current Mazda owner, I'd researched some of the new Mazdas online. I was really interested in the CX-5, but due to budget and mileage concerns I put it out of my mind. I was under some pressure to get into a newer car and I thought I may have to sacrifice some things in order to make it happen. I first stopped by on a rainy day, "just looking," of course, and Jeremiah Lowe caught me checking out a few cars on the lot. He asked what type of vehicle I was looking for and I let him know that I wasn't picky, but that gas mileage was very important because I do a fair amount of local travel for work. This was my practical voice speaking and I never mentioned a specific model. I left without giving Jeremiah any of my information, but he gave me his card and I told him I would connect with him later. After a few days, the self-imposed pressure to make a decision was on. I called Jeremiah and he promptly emailed me information on a brand new loaded Mazda 3. I met with him after work and although the Mazda 3 had everything I was looking for, I couldn't dismiss the fact that I secretly wanted something a bit bigger than my current Mazda that, oh, by the way, was within my budget. Then it happened: he showed me the 2013 Mazda CX-5. Jeremiah presented the vehicle with great knowledge, and thankfully he was well-versed because going from a 2002 Mazda to a brand new model was a huge leap for me. Throughout the process, Jeremiah made me feel at ease. He took the time to understand my needs and in the end I was able to work in some of the wants. The entire O'Daniel team was friendly, professional, respectful, and never pushy. I highly recommend Jeremiah Lowe. I am thrilled with my new car and the experience delivered by Jeremiah and the O'Daniel team. More