ODaniel Mazda

The process was quick and easy. I received a price just under KBB fair market price. Salesmen were low pressure, knowledgeable, and honest. Although the actual purchase process was incredibly lengthy (2 under KBB fair market price. Salesmen were low pressure, knowledgeable, and honest. Although the actual purchase process was incredibly lengthy (2 hours from settling on price to driving away) I was well taken care of. More

Coming to the O'Daniel Mazda Dealership was an overall good experience. The staff was welcoming, helpful, and pleasant. With the vehicle that I purchased, work needed done; therefore, O'Daniel t overall good experience. The staff was welcoming, helpful, and pleasant. With the vehicle that I purchased, work needed done; therefore, O'Daniel took care of the issues and still kept the price at the same amount. Plus doing all the homework necessary when buying a used vehicle, the price O'Daniel was asking was very reasonable and affordable for a college student such as myself. Knowledgeable about the vehicle, getting it serviced with no charge to me, and being helpful in the process I would recommend O'Daniel Mazda to individuals I know looking to purchase a used vehicle. More

We wanted to take the time to thank Sam Moun for making our experience with buying a new car flawless and efficient. We have purchased several new cars in the past however, hands-down, O’Daniel Mazda has our experience with buying a new car flawless and efficient. We have purchased several new cars in the past however, hands-down, O’Daniel Mazda has been the most customer oriented. Not only was the atmosphere relaxed, but Sam was very knowledgeable and really strived to work with us on the cost to purchase our vehicle and deliver exactly what we wanted. George Brothers was very proficient in getting the paperwork for financing completed. It was the fastest we have ever spent in signing all necessary documents. We will most certainly recommend O’Daniel Mazda to our friends, neighbors and co-workers. More

Junior was amazing. He worked with my budget and got me in a car that definately fits me. He was never pushy and made sure i was satisfied. Overall i would definately go back if i ever need another vehical in a car that definately fits me. He was never pushy and made sure i was satisfied. Overall i would definately go back if i ever need another vehical. Way to be awesome at your job junior!!!!! More

We visited the Dealership on a Tuesday night and had purchased a car with all 3 of our kids ranging from ages 2-10 with the 10yr old being Moderately Autistic. We purchased 7 cars at different dealershi purchased a car with all 3 of our kids ranging from ages 2-10 with the 10yr old being Moderately Autistic. We purchased 7 cars at different dealerships over the course of 11yrs. This by far has exceeding being "Great" overall. I train employees on customer service skills and have an expectation on how employees should treat their customers. Every situation I am in I rate them myself and take that back to my employees to train on the good and bad of that experience. I can say without a doubt the employees at the dealership impressed me. The process did take a little longer than what I expected but they were always coming back and making sure we were still "ok". We seen and passed many employees there and everyone smiled and asked how we were doing. I did not come across one person that did not greet us with a smile. Not only have I already spoken to others about the great service we received here We will being using O'Daniel Mazda as our "Dealership". More

I recently purchased a '06 Chevy Trailblazer. I am very satisfied with the vehicle and Jeremiah was a great sales rep. My overall experience @ O'Daniel's Mazda was excellent and I would recommend thi very satisfied with the vehicle and Jeremiah was a great sales rep. My overall experience @ O'Daniel's Mazda was excellent and I would recommend this dealer to anyone. More

I live in Indianapolis and had been looking for a car for a while but had such a bad experience with several of the car lots I had been to. In fact, I walked away from purchasing 2 other vehicles at other de a while but had such a bad experience with several of the car lots I had been to. In fact, I walked away from purchasing 2 other vehicles at other dealerships because of the bait and switch tactics used at one and having to pull teeth to get the finance guy to give me specifics on loans and rates at another lot. I decided to look at two different places while I was visiting family in Ft. Wayne, Bob Rohrman and O'Daniel's. I went in and met with Heinrich Hilger who took the time to listen to all of the things I wanted in a car (which weren't necessarily all going to happen with my budget), was able to cut through everything I said and really hear what was most important to me, but then proceeded to still show me a several different cars that came close to all the different things I said I was looking for. He encouraged me to go home, do some research and let him know how else he could help me. There was no push to close the sale or get me out the door that day with keys in hand. I then went to Bob Rohrman's and had such a different experience. I then did what Heinrich suggested and I went home and thought about my options and did my research. Though there were cars that were comparable in some respects at other places, absolutely no one was able to come close to equaling the care and time they took with me at O'Daniel. Really, that's what it came down to for me. I liked the car but I loved the customer service. Even though I had a tight budget, I still felt like I was important and they were willing to do whatever they could to help me find the best car for me. I had and still have no doubt that if I need anything after the purchase of my car, Heinrich and the other employees at O'Daniel would not hesitate to help me in whatever way they can. I couldn't say that about any other lot I visited (and I went to a lot of them)! When I went back to buy the car, Heinrich again took so much time out of his day to help me narrow down all of my choices and worked incredibly hard to get me a great deal on my car! Though I live in Indianapolis, I have no regrets about buying my car from Ft. Wayne. I love my car even more today than the first day I bought it! More

We were able to get an awesome van for a great price!! I would recommend everyone I know to buy a vehicle from here. Everyone was very welcoming and helpful. Special thanks to JR for giving us such a great would recommend everyone I know to buy a vehicle from here. Everyone was very welcoming and helpful. Special thanks to JR for giving us such a great vehicle that I love. More

I was looking for a new car and had already been to one other car lot before my daughter introduced me to Junior Hammond, the same salesman that helped put her in a new car a year ago, and was thrilled wit other car lot before my daughter introduced me to Junior Hammond, the same salesman that helped put her in a new car a year ago, and was thrilled with his whole approach. He was very friendly, knowledgable and not at all "pushy" compared to the other car lot. He answered all of my questions and showed me everything about the car. He introduced me to Todd Jacquey who was also very helpful! They both showed me my options and found the best interest rate to keep my payments right where I wanted them. They both knew I was not taking the car home that day and did not try to push me into anything. I called the next business day to tell them I wanted the car! We made arrangements to close the deal when it was convenient for me. George Brothers was the one to close the deal and also informed me of other options that O'Daniel offers. He did not push those on me either as they would have raised my monthly payment. I was also introduced to Jesse Moore the service manager. He was also very friendly and knowledgeable about the service department. I love the fact that they will pick up my car from work and deliver it back to me so I do not have to take time off from work for service and routine maintenance. Jesse made me feel very comfortable with putting my trust in the service department. It was a pleasurable experience from the start to the end. I would recommend this dealership to anyone! I do have to admit that I had high expectations before I went due to the service my daughter received and still receives. She has been dealing with O'Daniel for the past 13 years and states that she feels like family. I am now happy to say that I am part of the "family" as well. Thanks again for the Excellent service!! Deb Richardville More