
ODaniel Mazda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday 7:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,248 reviews
I went to this dealership because I drive by it a lot and they always have very nice clean used trucks sitting out front. nick sheets meet me at the door gave me a FIRM hand shake said welcome and I will do they always have very nice clean used trucks sitting out front. nick sheets meet me at the door gave me a FIRM hand shake said welcome and I will do what it takes to earn your business! so I told him I was looking for a ford f150 4x4 may 4/5 years old clean hopeing for lower miles and well maintained nick thought a minute and said I think I have what you want at our sister store across town. will you give me a half a day and I will go get that truck and bring it here make sure it is spot less in and out and ready for you to test drive! I came back next afternoon and as soon as I turned in the driveway I saw a black shiney f150 f x 4 windows down sun roof open ready to roll at the front door. it was perfect just what I wanted it was mine be for I took the test drive. nick showed me blue book quotes on line to prove I was getting a great deal and worked with his sales manager mr.nick rusk to make sure I was happy with the deal. about a hour later after 2 more FIRM hand shakes from nick and nick I was smiling as I drove out in my new truck! thank you MR.NICK AND MR.NICK CARL B More
Ryan was fun, friendly, gave us exactly what we were looking for and got us on the road. This is the second car we've bought from Ryan and we'll continue to come back to him! Amazing customer service! looking for and got us on the road. This is the second car we've bought from Ryan and we'll continue to come back to him! Amazing customer service!! More
I've purchased many cars over the years and worked with some decent salespeople. But I have never worked with someone as genuinely nice as Ryan Keebler. This was hands down the easiest and most enjo with some decent salespeople. But I have never worked with someone as genuinely nice as Ryan Keebler. This was hands down the easiest and most enjoyable car buying experience I've ever had. We had some special circumstances and not only did Ryan make us feel like it was no big deal, he really made it no big deal! I have a feeling we'll be replacing our other vehicle sooner than we planned just to get a chance to work with Ryan again. On top of the great experience we had with Ryan, the vehicle he helped us select has been great. We get lots of compliments on it and it's been the perfect fit for our family (even if it is a minivan!). More
I have given the rating that I have because Sam and friendly and helpful. The price I got for the car is not good since my friend actually got a better price at a different dealership. friendly and helpful. The price I got for the car is not good since my friend actually got a better price at a different dealership. More
I had the wonderful opportunity to work with Sam when purchasing my latest vehicle! He was very personable and listened to what I needed. Never did I feel pressured or that he was trying to "sell" me. I purchasing my latest vehicle! He was very personable and listened to what I needed. Never did I feel pressured or that he was trying to "sell" me. I would absolutely recommend this dealership and Sam Moun to friends and family ! More
1. Junior Hammond was awesome to work with. He allowed me to drive the first Mazda 3 GT that had just been unloaded off the truck... this experience is what convinced me I wanted a Mazda 3. He followed u me to drive the first Mazda 3 GT that had just been unloaded off the truck... this experience is what convinced me I wanted a Mazda 3. He followed up with me when the model/options vehicle arrived. His non pressure yet very informative personality was definitely not a "sales job". I would characterize it as a relational experience. He engaged my wife in the process, was personal, appropriately humorous and generally very knowledgeable and authentic. I was impressed with the teamwork between he and Todd (mgr) and George(finance mgr.) Junior also went above and beyond to personally detail our car since the service shop was already closed for the day (Saturday). He had even offered to come in on his day off to accommodate my busy schedule so that my wife and I could test drive our car. 2. Todd Jacquay did a great job of getting us the right numbers/deal to make the sale a "no-brainer" He also was low key, and very personal and pleasant to work with. 3. George Brothers kept us engaged with his humor and pleasantries during what could have been a grueling process of completing the morass of financial paperwork. He made sure that we fully understood each step of the process. 4. Sam Moun was kind enough to allow my wife and I test drive the car we bought the day before even though Junior was not working that day. I was concerned about maintaining the integrity of the sales/client relationship... his comment was..."we help each other out here". Obviously there is a strong core value of "team" and customer experience vs. transactional encounters and personal one-up-manship sales. 5. The CAR!!! I was driving a 1997 Mazda B2300 pick up as my main vehicle, more than 600 miles per week the past 2 years... This Mazda 3 is off the charts in my book! Awesome power / tech / looks /comfort... it epitomizes the "zoom zoom zoom" ! Junior and the car was the key to this experience! Thanks Junior and Thanks Odaniel Mazda... and of course kudos to MAZDA ! Randy and Diane Samuels Fort Wayne Indiana More
Had a great experience purchasing used car. Found the car that we wanted along with the price, The salesman, Nick Sheets, was willing to work with us. car that we wanted along with the price, The salesman, Nick Sheets, was willing to work with us. More
Wow! When your financial advisor sends you to see 'Junior Hammond' @ O'Daniel/Mazda for a new or used car, it's a match made in heaven, (at least for me). I wasn't sure at first what I wanted, but wo 'Junior Hammond' @ O'Daniel/Mazda for a new or used car, it's a match made in heaven, (at least for me). I wasn't sure at first what I wanted, but working with Junior we figured it out, and now I have the car of my dreams!!!!!!!!!! Junior helped me every step of the way, always attentive to my wants & needs. New/used car prices & trade in value all were in my expected range. Considering my last experiences with other auto-dealerships, O'Daniel is #1 in my book! I will recommend O'daniel Yea!!!! lv u guys xoxo. More
We had looked at the CX-5 several times and each time Sam was nice and never gave us any sales pressure. He was always accommodating and friendly. My wife has a tiny car now and Sam let us take the CX-5 out was nice and never gave us any sales pressure. He was always accommodating and friendly. My wife has a tiny car now and Sam let us take the CX-5 out and practice parking it (empty lot) for over an hour. That made my wife feel very comfortable with the giant, by comparison, CX-5. Sam never once said "What can we do to get you into this car today" or any other sales gimmick. He let us come to the decision to buy the CX-5 in our own time. That was very much appreciated. Sam's treatment of us was one of the reasons we bought the CX-5. Experiences we had at other dealerships was less then stellar. All new cars get you from point A to point B in relative safety and comfort. All things being equal, you not only buy for the product, but you buy from people. Sam is good people. If you want a salesmen that will let you come to any decision on your own, who only helps you by answering your questions and will work with you not against you, See Sam Moun. More