ODaniel Mazda

All of the people we came in contact with were very friendly and helpful. We visited at a very busy time but, our needs were well taken care of. We ended up buying a new SUV, which we both loved aft friendly and helpful. We visited at a very busy time but, our needs were well taken care of. We ended up buying a new SUV, which we both loved after a test drive encouraged by Julie. Heinrich Hilger was our first contact and our salesman and was great. I would recommend any of the staff at O'Daniels to anyone. More

Bought an Audi A4 wagon 5 speed from Matt Tillapaugh and Todd Jacquay.. They treated me very well for a dealership I was surprised! I had a few more questions after I purchased it and they fixed the issue Todd Jacquay.. They treated me very well for a dealership I was surprised! I had a few more questions after I purchased it and they fixed the issues and gave me free paintless dent removal! Very Stoked on the deal... More

Very friendly and easy to talk with--seemed truly concerned with our satisfaction. Set up all the technology part of the car--made that transition easy. When Matt was scheduled to be on vacation, Jun concerned with our satisfaction. Set up all the technology part of the car--made that transition easy. When Matt was scheduled to be on vacation, Junior stood in and gave us good service for the car pick up. When Matt returned he made contacts with us to make sure all was well. Dealership is very clean and modern also. Loan officer was helpful and made the experience comfortable. More

we knew the type vehicle we wanted we justed needed to have refined details. Junior took us through the entire process. we appreciated the fact that we did not feel rushed nor pressured into any decision. have refined details. Junior took us through the entire process. we appreciated the fact that we did not feel rushed nor pressured into any decision. additionally, Junior was very knowledgable in the the vehicle and explained the more technical aspects of the CX-5. we picked a vehicle fresh off the delivery truck and knowing that there was prep work to be done, it was done effeciently and behind the scenes. I believe i received a "fair" price for my trade in as it needed some work and also had 110k miles. I feel the price of the new vehicle was non-negotiable but was in line with internet searches. I would recommend Junior and feel he is trustworthy. More

The price of the van I bought was very competitive, in fact excellent. Nick, Nick, and George were all very laid back (not pushy) but none the less helpful. I do have to knock them down on two issues. 1) fact excellent. Nick, Nick, and George were all very laid back (not pushy) but none the less helpful. I do have to knock them down on two issues. 1) When I was signing the loan paper they tried to raise the payment, but did correct it when I pointed it out. 2) It took their service department three days to fix the punch list items agreed to in the deal, which I thought was too long. However they did do a good job, so just an okay on quality of work. Overall I was satisfied with the product and experience, and would recommend this dealership. More

Looking for a new car is frustrating, especially when there is no intent on looking for a new car. When my current vehicle broke down, the cost of repairs was too much. Both my parents have owned Mazda there is no intent on looking for a new car. When my current vehicle broke down, the cost of repairs was too much. Both my parents have owned Mazda's before and recommended I check out O'Daniel Mazda in Fort Wayne, Indiana. The sales consultant, Jeremiah Lowe, was phenomenal in customer service beginning with his initial engagement. He was not overly aggressive and allowed me to test drive cars right from the start without beginning any paperwork. He was extremely patient and got me the best deal on a brand new Mazda 3, even if it meant staying over after business hours to work on getting the best deal possible. He was extremely friendly, yet easy going and truly had my best interests in mind when making the deal. Thanks so much, Jeremiah, for your excellent customer service! More

What can I say besides that Jeremiah is awesome! He was so friendly and not your typical car salesman. I would recommend him to anyone! so friendly and not your typical car salesman. I would recommend him to anyone! More

My husband and I were impressed with our experience from the moment we pulled into the lot at O'Daniels. We were greeted warmly and there were never any pushy or hurried comments by anyone we came to meet. the moment we pulled into the lot at O'Daniels. We were greeted warmly and there were never any pushy or hurried comments by anyone we came to meet. Our sales guy, Nick, was friendly and genuine but stayed on task and got us into what we needed without a hitch. We knew what we wanted and had our budget clearly stated and Nick made it happen! We did not have to settle for what we didn't want nor spend outside of our planned allotment. We have already given our friends and family rave reviews about Nick and O'Daniels. We are very pleased with our decision to purchase a car there and we are very grateful to Nick for working with us to make it happen. More

The dealership was very helpful. We were able to get the vehicle we wanted. The employees we worked with were very helpful and friendly. We would recommend the dealership to our friends. vehicle we wanted. The employees we worked with were very helpful and friendly. We would recommend the dealership to our friends. More

We had a very good experience while buying our new Mazda. Junior Hammond, our salesman, was very pleasant and very knowlegeable about the car and the dealership. He was not pushy but took his time to expl Junior Hammond, our salesman, was very pleasant and very knowlegeable about the car and the dealership. He was not pushy but took his time to explain and answer all our questions to our satisfaction. I would recommend this dealership and this salesperson to any of my friends. I bought the Mazda CX-5 because of the gas mileage. My Saab had a V-8 engine and did not get good gas mileage. I am hopeful this Mazda will perform as promised. I had to give up some luxuries but the trade off will be OK for the mileage difference. More