ODaniel Mazda

Junior worked patiently with me during a number of visits to find a car that met my needs. He ensured I found the right car and that I was very satisfied with my purchase. I also felt the price I paid for my to find a car that met my needs. He ensured I found the right car and that I was very satisfied with my purchase. I also felt the price I paid for my vehicle was very fair. I would certainly consider coming back to Junior for my future car purchases and would recommend the dealership as I had a very positive experience. More

Eric Smith was a great salesperson from the beginning to the end of our experience - I have only the very best things to say about how he handled the whole experience with us!! I would choose to buy anothe the end of our experience - I have only the very best things to say about how he handled the whole experience with us!! I would choose to buy another car from him enthusiastically. I have been wanting to call the manager about my one major concern about the experience. I do not understand why we were not presented with the various warranty options before we closed the deal with the financial manager the day we purchased the car. So much information was presented to us so quickly, and we were told we must choose right then as we were filing for our loan with the bank; we couldn't wait until we had time to research and think through this hurried, important decision! This is not how I (or possibly many people) make decisions. I spent hours researching/comparing SUV's and station wagons from all manufacturers, as well as looking closely at our budget to see which car we could afford - I chose the Mazda dealership and the Mazda 5 vehicle based on that careful research, what monthly payment we could afford, and also the past experiences we have had buying 4 previous Mazdas from your dealership. The warranty experience has made me reconsider whether or not I want to purchase my next vehicle from your dealership. Because we were not given the extended warranty options before the closing, I am still very uncomfortable and unsatisfied as to whether or not we made the right decision buying the warranty we did under the circumstances and increasing our monthly payments $40 per month which was not in our budget. I am left feeling that we were blindsided and disrespected. Jeannette Schmidt More

Excellent service by Junior Hammond. He and all the staff stayed late to complete the deal and to make sure everything was taken care of. Their cleaning guys had already left for the night, so Junior asked m stayed late to complete the deal and to make sure everything was taken care of. Their cleaning guys had already left for the night, so Junior asked me to stop back in the next day because he wanted to make sure the car was 100% ready to go for me. Junior doesn't just go for the deal either, he takes the time to talk and get to know you. When I took my car back the next day, he actually sat with me while I waited and just conversed. Definitely a people oriented business. When I first started shopping, I put my email in for price changes on the car. I not only got emailed by Junior, but also two of the manager, and the service manager; all making themselves available for any questions I have and detailing the services they offer. The day after my purchase, a manager emailed thinking me for my business. I would definitely recommend this dealer and Junior for buying your next car. More

Sam Moun gave fantastic customer service from start to finish. He was very knowledgeable and gave me plenty of options without being pushy. When the used vehicle I chose needed work done, it was completed finish. He was very knowledgeable and gave me plenty of options without being pushy. When the used vehicle I chose needed work done, it was completed in a timely manner and I was given a loaner, all set up through Sam. Sam has been there to answer questions and provide help after the purchase. I have been very impressed and would love to recommend others work with Sam if given the opportunity. More

Nick, Thank you so much for you help with purchasing Nick, Thank you so much for you help with purchasing our GMC Acaida we enjoy it! and everyone was friendly and helpful! and we know if we have pr Nick, Thank you so much for you help with purchasing our GMC Acaida we enjoy it! and everyone was friendly and helpful! and we know if we have problems with it we can come back and it will be taken care of! thanks Jeff & Vickie Goblirsch More

Sam was very kind and friendly. He was not pushy in any way and got us the best deal I could have ever asked for. Awesome experience! way and got us the best deal I could have ever asked for. Awesome experience! More

The sales person and manager were honest, direct and respectful of my time. They did not try to direct me to more expensive options, and did not withhold information that I needed to make an informed pu respectful of my time. They did not try to direct me to more expensive options, and did not withhold information that I needed to make an informed purchase. Final paperwork was handled very fast. Sales person did a great job of teaching me all the features of the new vehicle. Great dealer, great people! More

Excellent experience - he explained all of the car features before I left. Also, offered to program blue tooth fo our sales personnel and to train them also. features before I left. Also, offered to program blue tooth fo our sales personnel and to train them also. More

Heinrich was fantastic to deal with while going through the process of buying my used car. Their sales team was understanding and went to great lengths to make sure I felt comfortable with my purchase. the process of buying my used car. Their sales team was understanding and went to great lengths to make sure I felt comfortable with my purchase. More

Hi. I contacted ODaniel Automart looking for a Mazda 3 for my daughter. My sales contact was Sam Moun. Sam answered every question that I asked, he was very knowledgeable but not overbearing. Earlier in t for my daughter. My sales contact was Sam Moun. Sam answered every question that I asked, he was very knowledgeable but not overbearing. Earlier in the week I took my daughter to a different dealership, not Mazda, and it was not a good experience. My daughter was able to see how it should be done at the O'Daniel Mazda dealership. So thank you Sam & the Mazda team for making my daughters first auto purchase a positive one. I would highly recommend the O'Daniel Mazda dealership to anyone looking for a new car. Thanks again. Jeff Holden More